Stripe Checkout for split payments – When will it be implemented?

Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM Stripe Checkout for split payments – When will it be implemented?

This topic contains 12 replies, has 4 voices, and was last updated by WCFM Forum WCFM Forum 3 months, 2 weeks ago.

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  • #92818
    Avatar
    me
    Participant

    We have been going back and forth since summer about your SCA implementation, you kept saying “don’t worry”, and the latest promise I got from you was implementing Stripe Checkout with Direct Charges for single-vendor orders. Several other customers expressed they “need it as well”. I’m begging you to please help us with this already.

    This is not only possible technically, but according to Stripe, it’s “the quickest way” to implement payments, and it only requires “a few lines of code”. And you promised to implement it. (“We will implement that, no worries!“)
    I even tried doing it myself, but understanding your code in class-wcfmmp-gateway-stripe_split.php is beyond my skillset.

    Checkout has been available for a very long time, here is another multivendor product announcing its implementation (including direct charges) in September already.

    When can we expect this to be resolved?

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  • #92824
    Avatar
    sdel_nevo
    Participant

    Hi

    to be honest, I’m completely confused about this situation now, stripe have said to me in conversations that SCA supports direct charges with multiple vendors, not just single (which kind of defeats the whole point of a marketplace)

    https://wclovers.com/forums/topic/sca-stripe/

    I do not understand how stripe say it does work, and you guys say it doesn’t.

    I have been in touch regularly with stripe and each time I ask them I get the same reply, SCA works with Direct charges and multivendor marketplaces (more than one product in a customers basket from different vendors) and splits the funds accordingly.

    I simply called the stripe support and spoke to them asking if what we do now in terms of direct charges and split pay works with SCX enabled

    personally speaking, if your solution is to limit this to single vendor transactions at a time, (purchasing form one vendor only at a time) then what’s the point in having a marketplace at all!!

    I don’t understand how stripe say it can be done, and you say it cant

    is it a misunderstanding perhaps, who nows but I’m confused as hell over it

    Steve

    • #92825
      Avatar
      me
      Participant

      I also spoke with stripe support and our conclusion was that direct charges with SCA is only possible through Checkout right now, which only works with single vendor orders. WCFM support says the same, and the Shopify implementation I linked above also confirms it. I only deal with appointment bookings so I don’t need to support multivendor orders. But even in your case, I’m pretty sure 90+% of the orders will be single-vendor ones, handling the exceptions with an alternative method is unlikely to have a fatal impact on your business. The problem might look much bigger than it actually is in practice.

      However, I started this thread to specifically ask about the Stripe Checkout implementation which has been explicitly promised to me months ago, as quoted. I’m convinced that this would help you massively as well, given that most orders in most marketplaces are not multivendor anyway. About questions unrelated to Stripe Checkout as a method, I suggest starting a separate thread. It’s super important to me that my specific question doesn’t get lost in a general SCA-debate.

  • #92827
    Avatar
    sdel_nevo
    Participant

    Hi Me

    Point taken mate, sorry for jumping in
    if I could delete my post I would

    Steve

    • #92828
      Avatar
      me
      Participant

      no worries 🙂

  • #96408
    WCFM Forum
    WCFM Forum
    Keymaster

    Hi,

    to be honest, I’m completely confused about this situation now, stripe have said to me in conversations that SCA supports direct charges with multiple vendors, not just single (which kind of defeats the whole point of a marketplace)

    – Pleas ask Stripe to provide API documentation link for this.

    Thank You

  • #96511
    Avatar
    sdel_nevo
    Participant

    Hi

    well it appears I owe you all an apology

    After speaking to stripe today for well over an hour it does appear that the only way multiple purchases can happen is by Creating separate charges and transfers

    I think its a terminology thing, I don’t understand any of it

    the documentation here https://stripe.com/docs/connect/charges-transfers they have stated during my chat session

    It’s currently in Beta but it’s completely public and functional. The only thing not rolled out is the ability to use Separate Charges and Transfers with accounts that aren’t in the same region (ex. UK platform and US connected account)

    I will have no choice but to move to this method so that the site is compliant with SCA regulations

    the only thing i have to work out now is how i implement it

    Steve

  • #96524
    Avatar
    me
    Participant

    Well, it seems my original question will simply be ignored, which I find quite an interesting attitude from customer support.
    I guess what they mean by ignoring me is something like this:

    “Apologies, we made you that promise by mistake, Stripe Checkout is not actually something we are planning to implement. Here are some hints on how you can implement it yourself, or contact us for paid customization request if you need help.”

    This would be an acceptable answer. Frankly, I don’t understand why they decided it’s better to arrogantly stonewall their own customers on legitimate questions. It’s mindblowingly unprofessional.

  • #96696
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    the documentation here https://stripe.com/docs/connect/charges-transfers they have stated during my chat session

    – WCFM Marketplace already using this API for SCA Stripe Split payment.

    Direct Charge not yet working with SCA Split payment when an order contains multiple vendors. Possible to make this work only if one order has one vendor’s products.

    Thank You

  • #97126
    Avatar
    sdel_nevo
    Participant

    Hi guys

    “Possible to make this work only if one order has one vendor’s products“

    How can we implement that,

    If this is the only way that direct charges can work and be SCA compliant then this is the only option we have

    Please can you tell us how I can use direct charges this way

    Steve

  • #97439
    Avatar
    sdel_nevo
    Participant
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  • #97862
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    nxumalo.siyabonga
    Participant
    This reply has been marked as private.
  • #98716
    WCFM Forum
    WCFM Forum
    Keymaster

    Hi,

    Please use this plugin for the purpose- https://wordpress.org/plugins/woo-checkout-field-editor-pro/

    Thank You

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