Vendor Dashboard Issues (Products and Shipping)

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Vendor Dashboard Issues (Products and Shipping)

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  • Author
    Posts
    • November 27, 2018 at 5:02 pm #38354
      Sean Mac
      Participant

      Hi!

      I’m having a couple of issues with the vendor dashboard:

      1. The main product dashboard doesn’t load the vendors list of products. It remains stuck in “processing”. I checked all the menu links in the vendor dashboard and they all load correctly.
      2. The enabling store shipping doesn’t save in the vendor dashboard. The odd thing is the settings are still applied to the products. For instance, if the vendor selects “Enable Shipping”, “Shipping by Zone” and clicks “Save”, the shipping methods are applied to the products but the dashboard settings don’t reflect store shipping was enabled once the page is refreshed.

      Also, I have a question about inventory. Is it possible for vendors to receive low threshold notifications for their inventory? Currently, I don’t see how they are notified when their stock is low or depleted.

      Thanks in advance for your help!

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    • November 27, 2018 at 5:57 pm #38373
      Sean Mac
      Participant

      Update: Please disregard number 1. I applied custom changes and just needed to update the wcfm-view-products.php in my child theme. The product dashboard loads correctly now.

    • November 28, 2018 at 7:23 am #38459
      WCFM Forum
      Member

      Hi,

      2. The enabling store shipping doesn’t save in the vendor dashboard. The odd thing is the settings are still applied to the products. For instance, if the vendor selects “Enable Shipping”, “Shipping by Zone” and clicks “Save”, the shipping methods are applied to the products but the dashboard settings don’t reflect store shipping was enabled once the page is refreshed.

      – Setting saved or this screen also stuck for you? can you please share a test vendor with me to test this?
      Well, hope you have added “Store Shipping” as zone shipping method under WC Shipping zone setting?

      3. Also, I have a question about inventory. Is it possible for vendors to receive low threshold notifications for their inventory? Currently, I don’t see how they are notified when their stock is low or depleted.

      – No, not yet there. We will add this option soon.

      Thank You

    • November 28, 2018 at 7:53 pm #38556
      Sean Mac
      Participant

      Hi,

      2. Since I left the last message, I installed a fresh copy of wordpress and now the shipping seems to be working. Sorry to have bothered you with that issue! (That’s exactly why I do fresh installs periodically. And thanks SO MUCH for the “Shipping by Weight” feature!)

      3. I look forward to having low threshold notifications for my vendors! That would be greatly beneficial.

      I discovered another issue regarding shipping. In the “Shipping” product manage tab, the vendors can’t override their store shipping. If they set the shipping per product, the shipping cost isn’t applied to the item at checkout (see screenshots below). This isn’t a big problem because most of my vendors don’t even use this option but I would like to have it working correctly.

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    • November 29, 2018 at 10:19 am #38585
      WCFM Forum
      Member

      Hi,

      2. It’s fine, great to know it’s working perfectly for you 🙂

      3. Sure, we will add this very soon.

      “I discovered another issue regarding shipping. In the “Shipping” product manage tab, the vendors can’t override their store shipping. If they set the shipping per product, the shipping cost isn’t applied to the item at checkout (see screenshots below). This isn’t a big problem because most of my vendors don’t even use this option but I would like to have it working correctly.”
      – We will definitely take care of this, thanks for informing this.

      have a great day 🙂

    • November 29, 2018 at 1:40 pm #38624
      Sean Mac
      Participant

      You’re welcome! And thank YOU for great support and a truly awesome product!

      You have a great day as well! 🙂

    • November 29, 2018 at 2:27 pm #38625
      WCFM Forum
      Member

      You are welcome!

      Same to you 🙂

    • December 9, 2018 at 11:36 am #39409
      katherine
      Participant

      Hi.
      I’m having the same problem with…

      ‘In the “Shipping” product manage tab, the vendors can’t override their store shipping. If they set the shipping per product, the shipping cost isn’t applied to the item at checkout (see screenshots below). ‘

      When will this be mended?

      Thanks

    • December 9, 2018 at 12:09 pm #39413
      WCFM Forum
      Member

      Hi,

      At product level vendor may adjust shipping cost but can not define shipping cost -> https://ibb.co/jWgjVr8

      Shipping global setting is required for this work properly.

      Please check this once -> https://wclovers.com/knowledgebase/wcfm-marketplace-store-shipping/

      Thank You

    • December 9, 2018 at 5:34 pm #39458
      Sean Mac
      Participant

      Ah! Got it. Thank you very much!

    • December 10, 2018 at 4:33 am #39503
      WCFM Forum
      Member

      You are welcome 🙂

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