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Alyssa HollingsworthParticipantSendGrid is a service we pay for to ensure our transactional emails go out and are successfully delivered. It works beautifully with WooCommerce (which generates quite a lot of emails) and other plugins we are using. We would prefer not to have to switch to a different service at this time.
SendGrid support has also been extremely helpful, and has requested to see the JSON call output by WCFM so they can look for compatibility issues themselves. That’s in Reply #101223 in this thread.
I can temporarily disable SendGrid for testing purposes and report back.
I would prefer to continue this with Premium Support via email.
Alyssa HollingsworthParticipantHi, thanks for the reply. I’ve contacted Premium Support about this issue and will add this to my ticket with them.
Yes, all other emails are going out as they should. It appears to be isolated to emails generated by WCFM.
When I activate WP Mail SMTP I get this warning:
“Heads up! WP Mail SMTP has detected SendGrid is activated. Please deactivate SendGrid to prevent conflicts.”
I’ve deactivated WP Mail SMTP and will let Premium Support know, too.
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