WC Lovers

WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
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  • in reply to: Inquiry notifications not going out via SendGrid #106147

    SendGrid is a service we pay for to ensure our transactional emails go out and are successfully delivered. It works beautifully with WooCommerce (which generates quite a lot of emails) and other plugins we are using. We would prefer not to have to switch to a different service at this time.

    SendGrid support has also been extremely helpful, and has requested to see the JSON call output by WCFM so they can look for compatibility issues themselves. That’s in Reply #101223 in this thread.

    I can temporarily disable SendGrid for testing purposes and report back.

    I would prefer to continue this with Premium Support via email.

    in reply to: Inquiry notifications not going out via SendGrid #105849

    Hi, thanks for the reply. I’ve contacted Premium Support about this issue and will add this to my ticket with them.

    Yes, all other emails are going out as they should. It appears to be isolated to emails generated by WCFM.

    When I activate WP Mail SMTP I get this warning:

    “Heads up! WP Mail SMTP has detected SendGrid is activated. Please deactivate SendGrid to prevent conflicts.”

    I’ve deactivated WP Mail SMTP and will let Premium Support know, too.

Viewing 2 posts - 1 through 2 (of 2 total)