WC Lovers

WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

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From now the forum will be read-only!

Forum Replies Created

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • in reply to: Some problems #26418
    jopevieirafranco
    Participant

    Hello,

    in fact was missing check the email from your account, I did manually by the administrative panel, you can access now.

    thank you.

    in reply to: Some problems #26351
    jopevieirafranco
    Participant
    This reply has been marked as private.
    in reply to: Some problems #26022
    jopevieirafranco
    Participant
    This reply has been marked as private.
    in reply to: Some problems and doubts #24488
    jopevieirafranco
    Participant

    Hello,

    in fact I already use this plugin.

    thank you.

    in reply to: Some problems and doubts #24354
    jopevieirafranco
    Participant

    Hello,

    there is not much to do, they said that email servers are unstable and suggested that I migrate to G Suite because the email service they provide is not for business purposes.

    Is this problem with the mail server causing the delay in the reports then? If so, I’ll add a plan in the G Suite.

    Thank you.

    in reply to: Some problems and doubts #24280
    jopevieirafranco
    Participant

    Hello,

    I understand. I’m using a plugin to change the default email from my wordpress installation from wordpress@mysite.com to an email created in my hosting account using SMTP.
    I noticed that the email server in my hosting is slow, the sent emails come in a queue, creating a delay of up to 1 hour.
    When a purchase is made in woocommerce, it triggers several emails. Would you be able to tell me if this problem in the mail server could be generating this delay / desynchrony in the generation of reports?

    ——————

    I apologize for my insistence, and perhaps lack of patience, as to the solution of the problems mentioned in this topic. I am waiting for your help to make the site available to the public, both for customers and sellers. Thanks a lot for all the help, I know it’s not easy, you must deploy to support our clients and at the same time develop new functions for the plugin, and the effort is worth it, since WCFM Ultimate is incredible.

    Thank You!

    in reply to: Some problems and doubts #24088
    jopevieirafranco
    Participant

    About the reports: today I checked again and I was confused. I made a test purchase on 30/05, it was released in the store manager report instantly, but in the seller’s report was released on 31/05. Now I’ve just made one more trial purchase, this time it was automatically posted to the seller’s report, but it was not posted to my store manager account. I do not understand logic.

    Thank you!

    in reply to: Some problems and doubts #24052
    jopevieirafranco
    Participant

    The curious thing is that in my shop manager panel the reports are normal. You can also check this in the store manager account that I make available to you.

    in reply to: Some problems and doubts #24050
    jopevieirafranco
    Participant

    Hello

    Unfortunately I bring bad news. After a few tests after the last update I noticed that the sales report is not working. Graphics are not being generated. You can view the problem by accessing the seller account that I make available to you.

    Also, I noticed that the shipping track message is appearing to customers in the subscription information. I believe this message should only appear for common requests, not for subscriptions. I can not have a message telling customers that the request will soon be delivered to the subscription information.

    Thank you.

    in reply to: Some problems and doubts #24029
    jopevieirafranco
    Participant

    Hello,

    please let me know if there is any new information on the reported problems.

    Thank you!

    in reply to: Some problems and doubts #23916
    jopevieirafranco
    Participant

    Hello,

    any news? Thank you in advance for your willingness to help.

    Best regards,
    João Pedro F.

    in reply to: Some problems and doubts #23781
    jopevieirafranco
    Participant
    This reply has been marked as private.
    in reply to: Some problems and doubts #23780
    jopevieirafranco
    Participant
    This reply has been marked as private.
    in reply to: Some problems and doubts #23653
    jopevieirafranco
    Participant

    Hello,

    Did you have any problems with access?

    Thank You!

    in reply to: Some problems and doubts #23482
    jopevieirafranco
    Participant

    Ok,

    I’ll wait.

    Thank You

    in reply to: Some problems and doubts #23380
    jopevieirafranco
    Participant

    Hello

    yes, the incompatibility of the new update of WC Vendors was with my theme, has already been solved by the developer.

    Let’s follow the order:

    1 – After the updates the problem remains;
    2 – This problem was corrected, I was able to change the permalink;
    3 – I still can not use the “Search for a product” filter
    4 – Some texts of the pages of management of the subscriptions still can not be translated
    5 – Really not the nothing I can do to customize the ticket?
    6 – Yes, the dropdown menus continue to be covered by the dashboard, the print you sent me shows the dropdown menu of the floating header, if you are at the top of the page you will notice the problem in the fixed header.

    Thank You

    in reply to: Some problems and doubts #23363
    jopevieirafranco
    Participant
    This reply has been marked as private.
    in reply to: Some problems and doubts #23148
    jopevieirafranco
    Participant

    (last question, I promise)

    Do you have plans to add the “Support” button next to the subscription as well? Currently it only appears in the order box to the end customer.

    Thank you!

    in reply to: Some problems and doubts #23146
    jopevieirafranco
    Participant

    (I almost forgot)

    6º – The dropdown menus in my header are getting behind the WCFM panel, how can I fix this?
    Detail: I already tried to add the “z-index: 9999” attribute in the menu but it did not work.

    Thank you!

    in reply to: About subscription management #22931
    jopevieirafranco
    Participant

    Hi,

    okay, thank you very much for the great service.

    in reply to: About subscription management #22783
    jopevieirafranco
    Participant

    Hi,

    “Quantidade” and “Horário de entrega” are attributes. “Dias da semana” is a meta information inserted by the plugin “WooCommerce Product Addons”.

    Thank You

    in reply to: About subscription management #22757
    jopevieirafranco
    Participant

    Hi

    no, in the back end the variations are shown by the names, in the details of the orders / subscriptions, not by the slug.

    Thank You

    in reply to: About subscription management #22749
    jopevieirafranco
    Participant

    Hi,

    Got it. Is there any scheduled date to launch this feature?

    For the variations, see the attached print.

    Thank You

Viewing 23 posts - 1 through 23 (of 23 total)