Forum Replies Created
- AuthorPosts
MarsMars
Participantyes it is
MarsMars
Participanthere is the settings
this is taking too long from both of us for me to understand
can we have a quick chat over phone or skype or any other tool you prefer .. this really causing me problem in managing the withdrawalsMarsMars
Participant??
MarsMars
Participantthis is the withdrawal screen https://prnt.sc/pa6tap
MarsMars
Participantno I see the reverse withdrawal .. the question I am asking why reverse withdrawal are also included in the withdrawal screen as normal withdrawal
MarsMars
Participantok this is clear.. the thing I do not understand why I see it here in the reverse screen then?
MarsMars
ParticipantI appreciate your feedback
MarsMars
Participantok send it
MarsMars
Participantok .. in this screen https://prnt.sc/oy7bzc
the second order is 700 in total and the customer should have 630 and the site 70 as a 10% commission
why should I pay him/her 630 via bank transfer and the payment done through COD means he/she already take that amount?MarsMars
Participant3 september
MarsMars
Participantalso, I found out that emails about new orders .. calculation of totals and fees is incorrect also
MarsMars
Participantbear in mind in this option
Reverse or No Withdrawal Payment Methods</stong> Order Payment Methods which are not applicable for vendor withdrawal request. e.g Order payment method COD and vendor receiving that amount directly from customers. So, no more require withdrawal request. You may also enable Reverse Withdrawal to track reverse pending payments for such payment options.
I selected COD, so in the withdrawal screen I should not see withdrawals for orders paid with COD based on the description above
MarsMars
Participantplease explain me this screen then https://prnt.sc/oy7bzc
vendor payout method here is bank transfer
and order payment methods are either COD or Online
I am assuming that the withdrawal screen is only for the payments done online is that true??MarsMars
Participantno it is not
MarsMars
Participantthis is my question (How can this generate 300 order total!)
this is from the vendor screen / vendor store manager for the same order http://prntscr.com/oy73vu
here is the screen from marketplace/admin/orders for the same orders https://prnt.sc/p01zku
here is the screen from wp-admin/orders https://prnt.sc/p0210eMarsMars
Participantwould you please check the withdrwal screen https://prnt.sc/oy7bzc .. I do not think it is correct it includes all the payment types: online payment and cod??
it should only include online payments onlyMarsMars
Participantany feedback?
MarsMars
Participantany reply/.
MarsMars
Participantquestion: if the withdrawal is requested then vendor cannot request refund correct? if yes shouldn’t this be done only for approved withdrawals .. means if the withdrawal is approved then the vendor cannot request a refund and can request a refund if the withdrawal is a request??
MarsMars
Participantyes I have
https://{domain.com}/store/{shop_name}/reviews/from there they can add review
can I create a custom page for adding reviews (review form) only without listing the whole reviews .. is there a short code for that?MarsMars
Participantany feedback?
MarsMars
ParticipantI tried to add staff role to the vendor role .. but seems not working
any other suggestion?MarsMars
ParticipantThanks for your feedback WCFM
is this can be done through custom developmentMarsMars
ParticipantHow can I then share the review page link
MarsMars
Participantit is inserting orders
but my questions were: do I need to use something else? with this one
the issue I am facing is with the refund.. refund button should be shown only if the order is completed .. as the order inserted via web page
orders inserted from rest I see the refund button even if payment status is false and when I change the order to complete the refund button disappear. while orders inserted from the web it is different,, I see refund button only for completed orders
the other thing.. I think this command does not generate withdrawals automatically like orders inserted from the web , that’s why I am asking what other commands I need to run to ensure orders are inserted completely.
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