[richenda]

Hi, this is still not working and it’s been over 1 month since we got an official response from forum support. Please advise.

[richenda]

1) The vendor account verification emails are appearing in WP Mail Log, but not reaching SendGrid.

2) I have tried disabling “Email Verification on Registration” under Member Settings but existing users still see the verification and can’t update their profiles without the emailed code.

[richenda]

Just learned that vendor verification emails aren’t going out, either. I’ve disabled the feature for now.

[richenda]

Hi,

The inquiry emails still aren’t going out. Any progress on this?

[richenda]

Hello, hope you all had a good holiday break! 🙂

Here’s what I got back from SendGrid:

The JSON payload we are looking for, would just be the specific request that is being used to send/request the email from your integration, to our platform.

Looking at your account, it looks like it is possible that you just do not have the endpoints that you need for the WP plugin, so I am going to try to toggle something on my end. Let me know if it works.

I’ve updated WCFM and tried sending a test email, currently waiting to see if it goes through.

[richenda]

From SendGrid:

I was likewise unable to locate any recent requests for those email addresses, so it does seem to me that we are simply not receiving them (even if we were dropping them, we would have a record of that).

The JSON call of your requests will help us determine if there might be specific issue with the call that is preventing us from receiving these requests.

So it’s probably something in the call. If you could share that I’ll pass it on to them.

Thanks!

[richenda]

This reply has been marked as private.

[richenda]

Hi,

Found the Menu Manager module and turned it on–D’OH!

Inquiry tab is now in place. Thanks. 🙂

[richenda]

Wonderful, thank you!

[richenda]

Hi,

We’re also not getting emails when admins approve and publish the vendor’s products.

Thanks

[Author]

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