WC Lovers

WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Forum Replies Created

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • in reply to: Inquiry notifications not going out via SendGrid #104196
    richenda
    Participant

    Hi, this is still not working and it’s been over 1 month since we got an official response from forum support. Please advise.

    in reply to: Inquiry notifications not going out via SendGrid #102052
    richenda
    Participant

    1) The vendor account verification emails are appearing in WP Mail Log, but not reaching SendGrid.

    2) I have tried disabling “Email Verification on Registration” under Member Settings but existing users still see the verification and can’t update their profiles without the emailed code.

    in reply to: Inquiry notifications not going out via SendGrid #101958
    richenda
    Participant

    Just learned that vendor verification emails aren’t going out, either. I’ve disabled the feature for now.

    in reply to: Inquiry notifications not going out via SendGrid #101889
    richenda
    Participant

    Hi,

    The inquiry emails still aren’t going out. Any progress on this?

    in reply to: Inquiry notifications not going out via SendGrid #101223
    richenda
    Participant

    Hello, hope you all had a good holiday break! 🙂

    Here’s what I got back from SendGrid:

    The JSON payload we are looking for, would just be the specific request that is being used to send/request the email from your integration, to our platform.

    Looking at your account, it looks like it is possible that you just do not have the endpoints that you need for the WP plugin, so I am going to try to toggle something on my end. Let me know if it works.

    I’ve updated WCFM and tried sending a test email, currently waiting to see if it goes through.

    in reply to: Inquiry notifications not going out via SendGrid #98199
    richenda
    Participant

    From SendGrid:

    I was likewise unable to locate any recent requests for those email addresses, so it does seem to me that we are simply not receiving them (even if we were dropping them, we would have a record of that).

    The JSON call of your requests will help us determine if there might be specific issue with the call that is preventing us from receiving these requests.

    So it’s probably something in the call. If you could share that I’ll pass it on to them.

    Thanks!

    in reply to: Inquiry notifications not going out via SendGrid #98017
    richenda
    Participant
    This reply has been marked as private.
    in reply to: Missing Admin Setting > Menu Manager Tab #91344
    richenda
    Participant

    Hi,

    Found the Menu Manager module and turned it on–D’OH!

    Inquiry tab is now in place. Thanks. 🙂

    in reply to: Display Scheduled products in Dashboard #91342
    richenda
    Participant

    Wonderful, thank you!

    in reply to: Emails not going out about product changes #88107
    richenda
    Participant

    Hi,

    We’re also not getting emails when admins approve and publish the vendor’s products.

    Thanks

Viewing 10 posts - 1 through 10 (of 10 total)