[sdel_nevo]

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[sdel_nevo]

Hi Guys

when I disable the pdf invoice and packing slips plugin is version 2.2.12

the membership cancelled correctly, it cancels immediately and works as expected both in our website and at stripe

with the plugin enabled, it does not

looks like that plugin is the issue but I’m not sure how it can be

Steve

[sdel_nevo]

Hi Guys

when checking the stripe logs I get this after cancelling a membership via the vendor’s store manager pages

Response body
{
“error”: {
“code”: “resource_missing”,
“doc_url”: “https://stripe.com/docs/error-codes/resource-missing”,
“message”: “No such subscription: sub_F8MEucG6uk8oI0”,
“param”: “id”,
“type”: “invalid_request_error”
}
}

i guess this is why the membership does not cancel.

Steve

[sdel_nevo]

Hi Guys

pdf invoice and packing slips plugin is version 2.2.12

I have attached the screenshot as required

however the membership is never cancelled at stripe, when cancelling the e-mail is sent that the membership has been changed and you are taken back to the store manager screen, but the stripe membership is not cancelled

Steve

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[sdel_nevo]

Hi Craig,

I’m not sure I understand.

I plan and indeed will inform vendors that they can only publish products into one category, it just makes the workflow simpler I think as it cuts down the amount of clicking required

Steve

[sdel_nevo]

Hi guys

That’s fantastic

Many thanks

Steve

[sdel_nevo]

Hi

found the issue with “the site is experiencing technical difficulties.” error
it appears that both the store new orders and completed orders have to be ticked in the woocommerce pdf invoices

after setting these, the error at least has been removed

Steve

[sdel_nevo]

Hi Guys

i have updated to your latest membership plugin WooCommerce Multivendor Membership 2.5.0 and amnow getting this error “The site is experiencing technical difficulties.” when paying via stripe for a membership subscription

the payment is made in stripe and no errors are shown in stripes error log.

the membership e-mail is not sent

pressing F5 creates the Stripe Subscription Error! You cannot use a Stripe token more than once error

that error is created in stripe

the only way back to the site is by pressing the back key or amending the URL

when back at the vendor’s store manager screen, the correct membership has been applied

i have this error in woocommerce

2019-05-25T19:08:05+00:00 CRITICAL Class ‘WPO\WC\PDF_Invoices\Documents\Order_Document_Methods’ not found in /home/caffootc/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/legacy/class-wcpdf-legacy-document.php on line 23

im guessing the e-mail for the membership plan is coursing this
Any ideas
Steve

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[sdel_nevo]

Hi guys

Managed to sort the CRITICAL Uncaught Error

restored the database, updated to wp appointments 4.5.2 then reconnected a test vendors google calendar, synced ok with no error 🙂

the CSS issue is still present though

Steve

[sdel_nevo]

Hi Guys

it appears that the CSS is also out on the latest update of appointments 4.5.2

as per the screen shot

Steve

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[sdel_nevo]

Hi Guys

this works really well, many thanks for sorting it

Steve

[sdel_nevo]

Hi Guys

this definitely does not cancel at stripe

i have tested 3 different vendors, signed them up to a test membership

the subscription payment appears in stripe correctly

when cancelling the membership from the vendor’s store manager the membership cancels and the cancel e-mail is received, but the subscription is not cancelled at stripe

Steve

[sdel_nevo]

Hi guys

WC Appointments has updated to 4.5.2 I have tested with this version and the errors is still there

Would you be able to check for your next update

Steve

[sdel_nevo]

Hi

Thanks for getting back

Brilliant, many thanks

Steve

[sdel_nevo]

Hi guys

Sorry my bad

It’s 4.5.1

Steve

[sdel_nevo]

Hi

Guys I’m a bit disappointed to be honest
You said two days ago that the code is ready but as yet I’m still waiting for it

I know you are busy but if you have finished my custom code work why have you not responded to any of my e-mails?

Please can you send the files to me as requested, I cannot go live with my site without it.

I have lots more development I would like to have done so please get in touch

Steve

[sdel_nevo]

Hi guys

Have you had a chance to have a look at this

Steve

[sdel_nevo]

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[sdel_nevo]

Hi mate

Sorry for the late reply, just found your email in my junk folder

I used a real bank account for my test vendor
I have a few stripe accounts all with different bank accounts assigned to them.

Have you tried connecting a bank account to your stripe account in test mode to see if that helps

Steve

[sdel_nevo]

Hi pdishman

can I just ask, how did you set up “Direct Charges – Card Payments” in stripe?

I can’t see that option anywhere

Steve

[sdel_nevo]

Hi guys

The appointments plugin version I’m using is 5.4.1

Many thanks

Steve

[sdel_nevo]

Hi guys

Sorry I’m posting here
I sent emails yesterday via your custom code requirements form but have not heard anything back yet

Any updates yet on send me the code

Again I’m really sorry to post here but I haven’t heard back

Steve

[sdel_nevo]

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[sdel_nevo]

Hi guys

Was this issue fixed in the latest update, sorry I didn’t see it listed in the change log

Steve

[sdel_nevo]

Hi

I could only connect test vendors by skipping the form, but after getting in touch with stripe I’m able to connect test vendors by filling out the stripe details

Steve

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