Forum Replies Created
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sdel_nevo
ParticipantHi mate
So have you set your stripe up to use Direct Charges – Card Payments or are you set up for direct charges?
If your using Direct Charges – Card Payments then that may be your issue as the plugin as far as I know only uses the direct charge method
Unfortunately mate if stripe has said there is an issue with the plugin not communicating then your going to have to wait for the devs to get in touch with you.
Steve
sdel_nevo
ParticipantHi mate
I had to get in touch with stripe directly to resolve the error I was getting, I believe that they had to update the API I was using,
The url has to be set in both the stripe connect and also the developer web hook settings, stripe support confirmed this and I have to say there Support was truest awesome
Log into your stripe account and raise a support request via chat, I can’t rate them enough in fact they had seen the error log and where already aware of the issue before I realised it with them
The error was resolved in less than 5 minutes
Steve
sdel_nevo
ParticipantHi
Thanks for the link to stripes documentation. I didn’t see that before
I agree, it does look like we need an option for the card payment flow.
Given the choice That method best suits marketplaces in my opinion
Fingered crossed this could be added in an update
Steve
May 10, 2019 at 7:21 pm in reply to: vendor store sidebar widget (RECENT ARTICLES) feature image not showing. #61769sdel_nevo
ParticipantThis reply has been marked as private.sdel_nevo
ParticipantThis reply has been marked as private.sdel_nevo
ParticipantHi guys
Any update on the payment?
Is everything ok for you guys to start the custom codeSteve
May 10, 2019 at 7:01 pm in reply to: vendor store sidebar widget (RECENT ARTICLES) feature image not showing. #61753sdel_nevo
ParticipantHi
yes placed the code in my child themes style.css and it did not work thereAlso tried placing the css in the flatsome themes custom css but that did not work either
Steve
sdel_nevo
ParticipantHi
Its a ux block and posted in the flatsome woocommerce advanced settings
HTML on store page
Steve
sdel_nevo
ParticipantHi Guys
That’s great, will do that
Many thanks
Steve
sdel_nevo
ParticipantHi Guys
I have been trying to get my google map API to work without any lunch at all
the map shows properly and is not in developers mode and is linked to a billing account,
attached is a screenshot of my API settings, no restrictions are in place
however
as soon as a location is entered into the store list search, or a vendor tries to enter their location in the Find location area, the error “this page can’t show maps correctly “ appears
when I test with the API from the linked forum post it works really well
am I missing something really sill now? or do I have to enable another API?
Steve
Attachments:
You must be logged in to view attached files.May 9, 2019 at 8:54 am in reply to: vendor store sidebar widget (RECENT ARTICLES) feature image not showing. #61325sdel_nevo
ParticipantHi Guys
placed that css into the template
image is not showing up for me
Steve
Attachments:
You must be logged in to view attached files.sdel_nevo
ParticipantHi Guys
that’s is fantastic, many many thanks for this
Steve
sdel_nevo
ParticipantHi Guys
yes sorry, that’s my mistake,
yes updated and everything is working brilliantly
Many thanks
Steve
sdel_nevo
ParticipantHi
Direct charges are set in the withdrawal settings, how have you enabled card payment mode?
the only options on the setup are
Direct Charges
Destination Charges
Transfer ChargesI would like to investigate that
is that a function thats enabled via stripe?
Steve
sdel_nevo
ParticipantHi Graig
I will give it a go I think to see how it works out, but this feature for vendors would be brilliant
Steve
sdel_nevo
ParticipantHi
It appears that the location search is still broken with my API, getting this page can show maps error when typing in the location search box
As said my API has no restrictions at all and has billing setup
My site works with your api but not mine
It is definitely the Java api that’s required is it
Steve
sdel_nevo
ParticipantHi
Well it’s very odd, I have managed to sort it
I put your API back in, and entered an address into a vendors location
Then put my api back and low and behold it worked!!
No idea why
When the map shows it’s very zoomed in almost to street level
Is it possible to set the zoom of the map to further away
Steve
sdel_nevo
ParticipantHi guy
Found this link in the https://wclovers.com/forums/topic/store-location/ and used your API to test
When I used your api the address worked (although the map still started in Egypt)
As soon as I put my API Back it failed again
My api has no restrictions either on the api or web address so now I’m even more confused than ever
I have sent you some e-mails with screen shots as I have been getting tons of errors on your forums when trying to add attachments
Steve
sdel_nevo
ParticipantHi mate
Sure am, we use direct charges as this way stripe deducts the payment gateway fee from the vendor not us.
The funds pass through out stripe account as its our stripe account that handles the payments from the Customer, As it’s out API that handles the receipt of money and the split
If have tested this to heavily on my site and taken live payments which I have refunded as part of the test process.
Now we have changed our business model and are not charging a commission at all, preferring to charge vendors a monthly fee via the membership add on so it could be argued that we should not get involved with refunds at all, but I guess as its our API’s that handle the money it could be argued that we are the first merchant on file and as such are responsible for this
At least that’s the thought of our accountant
Steve
sdel_nevo
ParticipantHi mate
Site admins refund payments, I guess it’s because money is moved through our stipecaccounts
Steve
May 6, 2019 at 5:57 pm in reply to: vendor store sidebar widget (RECENT ARTICLES) feature image not showing. #60948sdel_nevo
ParticipantHi guys
This is the same for me.
I use flatsome themeSteve
sdel_nevo
ParticipantHi Guys
I have applied the code to my child-themes functions.php file
but the store policies label is still viable and editable on both the product pages and the store settings page
Steve
sdel_nevo
ParticipantHi mate
I’m guessing if it was installed would the vendors products be listed on the site admins Facebook page do you think, if that was the case that may work.
The problem is, I must be the only person on the planet without a Facebook page lol
Steve
sdel_nevo
ParticipantHi Craig
Thanks for the thread, I hadn’t seen that.
That’s a shame it would have been fab.
Steve
sdel_nevo
ParticipantHi guys
That’s great, will apply to my themes functions.php file and let younknow how it goes
Steve
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