[sdel_nevo]

Hi Guys

for me at least the issue is this

If a vendor purchases an item (from another vendor) which they could well do, they do not appear as a customer in the vendor’s customer list.
If a purchase is made by someone who is not logged in, they do appear in the customer list

I’m guessing there is an issue with the way customers are filtered perhaps

Steve

[sdel_nevo]

Hi

sorry to jump in on this thread

when a vendor sells an item, details are entered into the Orders area of the vendor’s store manager, but nothing is created in Customers?

when a vendor sells, should they not see the customer details

attached files show the order, but no customer is created in the vendor’s area

this is happening with the latest update

Steve

Attachments:

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[sdel_nevo]

Hi Guys

the latest update has resolved the issues, thank you so much for doing this

Steve

[sdel_nevo]

Hi Guys

Fantastic 🙂

Steve

[sdel_nevo]

Hi

the issue is resolved,

I had to update the API on stripe and add a URL into the “Endpoints receiving events from Connect applications” in developers “webhooks”
with the same URL as the connect Redirect URL

set both to

https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment

and it works

just in case anyone else has the same issue

Steve

[sdel_nevo]

Hi Guys

been looking at this the additional URL needed to be added to stripe is

https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment and that has been added to my stripe account

but the error I’m getting when the test vendor click the connect with stripe button is

https://www.my-domain.com/wp-admin/index.php?page=store-setup\u0026step=payment

it appears that the “&” between the words setup and step is getting incorrectly encoded

doing some digging on google says it may be a JSON error

json is enabled on my web host, I’m running PHP 7.2

the test vendors can connect to stipe via the store manager after they have signed up, but this error occurs when they try and connect their stripe account when signing up on the site.

I’m worried that I will lose sign-ups if people get this error when trying to join the site

really sorry to keep bothering you
any ideas?

I have disabled every plugin on my site excluding woocommerce and your plugins with no luck

Steve

[sdel_nevo]

Hi Guys

We are checking this, it’s possibly CSS issue.

will this be sorted in a coming update

Steve

[sdel_nevo]

Hi Guys

Have you been able to take a look at this issue yet? I see you logged in to my site yesterday,
I know you guys are very busy

Steve

[sdel_nevo]

Hi Guys

that’s brilliant, I had this on my list of questions, guess I can scrub that one now

Steve

[sdel_nevo]

Hi Guys

That’s great, I looked at that but thought I would have disabled it for vendors invoices if I unticked it

Steve

[sdel_nevo]

Hi

I have product-category as my product category base
And

/product/ as my custom base

And this works for me.

Can you try with these to see if that helps

Steve

[sdel_nevo]

Hi Mate

try changing your dashboard endpoints

goto settings – Dashboard pages

and rename wcfm-orders to something other than orders (your-orders) from example

then click on refresh permalinks then save

try that mate

Steve

Attachments:

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[sdel_nevo]

Hi Mate

I have just tested on my site and I can confirm that the sorting works for me on mobile.
have you got any caching plugins installed? if so try again after disabling them

steve

[sdel_nevo]

Hi sadoun

I had the same problem, I put this into the custom css and it appears to have worked for me
I’m using the flat some theme

steve

/* Shop Text Area */
.js .tmce-active .wp-editor-area {
color: #000000;
}

[sdel_nevo]

Hi Guys

Have you been able to take a look at this, I sent the details over as requested

many thanks

Steve

[sdel_nevo]

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[sdel_nevo]

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[sdel_nevo]

Hi Craig

I’m using WooCommerce appointments

Steve

[sdel_nevo]

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[sdel_nevo]

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[sdel_nevo]

Hi guys

Thanks for getting back

I added the url to the redirect list and have tried again, but keep getting the same error

I’m not sure why but test vendors are not able to connect to stripe at this point but can from the store management screens.

I will continue to try and update you

Steve

[sdel_nevo]

Hi guys

That’s great, sorry for the late reply

Steve

[sdel_nevo]

Hi

tested again with the URL https://www.my-domain.com/wp-admin/index.php?page=store-setup&step=payment added to stripe and I get the same error

this has been added as a new redirect URL, the default one is still set as the store manager

is possible to have two URL redirects?

or is it better to remove the payment screen from the membership setup wizard

Steve

[sdel_nevo]

Hi

WOW done it, found the references to the broken stripe account in the user mata table, I have deleted those
and the vendor can now reconnect the account 🙂

Steve

[sdel_nevo]

Hi guys

ok this is what happened after I added the URLs from reply #59138 into my admin stripe account, a test vendor tested disconnecting their stripe account
at this point, they got the error

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

now they are unable to re-join the stripe account or remove it, do i have to delete the account completely I can’t find any way of getting the stripe account to either disconnect or reconnect again

i can’t see any references to stripe in any table so i have no idea how to remove it

this account is no longer connected to my admin’s stripe account, and I have no way of manually creating it here either

Steve

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