[sdel_nevo]

Hi

is this account held in the database tables anywhere? I have no way of connecting this account or disconnecting it!!

there must be a way of removing this entry from the system from a table somewhere I have looked through them but can’t see which one it would be held in?

any ideas as I am stuck now!!

Steve

[sdel_nevo]

Hi

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

No i didnt delete any connections from stripe

steve

[sdel_nevo]

Hi Guys

when trying to add that URL after i have change “My-domain” to the correct value i get

You must provide a valid HTTP or HTTPS URI

in stripe

also

any vendor who had connected a stripe account now gets

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

when viewing the preferred payment method screen#

steve

[sdel_nevo]

Hi guys

now stripe is not working at all!!

getting this error on the vendor’s screen

Array ( [error] => invalid_client [error_description] => This application is not connected to stripe account acct_1Df9BLDeGKxNi9PH, or that account does not exist. ) Unable to disconnect your account pleease try again

as per the screenshot.

how do I put this right?

can we remove the stripe setup screens from the membership signup screens
it seems pretty broken to me to be honest

Steve

Attachments:

You must be logged in to view attached files.

[sdel_nevo]

Hi Guys

I have put this URL https://www.my-domain.com/wp-admin/index.php?page=store-setup\u0026step=payment

and

https://www.my-domain.com/store-manager/store-setup/ into stripe,

I get the same error on both

I can’t join up to stripe when going through the store set up but can from the store-management

do you know what the URL would be

Steve

[sdel_nevo]

Hi

thanks for that, what would the URL be?

this is the working one

https://www.my-domain.com/store-manager/settings/

would I add

https://www.my-domain.com/store-manager/store-setup/

sorry to be a pain

Steve

[sdel_nevo]

Hi

On the latest update it’s possible to refund payments when a customer requests one.

The rerund request will appear in the request list if the admin accepts the request stripe split pay refunds the vendors payment as well as the site admins fees

Steve

[sdel_nevo]

Hi

I have installed that, the e-mail is getting sent, the test vendor sent it to the wrong e-mail address lol (typo)

so we have resolved that now and the test vendor can verify via e-mail

many thanks

Steve

[sdel_nevo]

Hi

I have found though that the e-mail verification is now not working, the verification e-mail is not being sent

I have disabled this feature and re-enabled it but it does not send

any ideas?

Steve

[sdel_nevo]

Hi Guys

all sorted, I found that the subscription details page was missing as per the screenshot

added back in and everything is fine now 🙂

Steve

Attachments:

You must be logged in to view attached files.

[sdel_nevo]

Hi guys

Since my post I have moved hosting providers I have had no issues since

Many thanks

Steve

[sdel_nevo]

Hi

You will find that text in
Store manager – settings – Groups and Staff
you will see it in the e-mail text

you can adjust as required

Steve

Attachments:

You must be logged in to view attached files.

[sdel_nevo]

Hi Guys

restored from the latest backup, reinstalled the latest plugin updates and everything is working correctly now

not sure what was creating the error but stripe appears to be happy again

Steve

[sdel_nevo]

Hi Guys

the SEO details and Customer support details are shown after the vendor logs out and back in again?

so they are there but not visible until they log out and back in

Steve

[sdel_nevo]

Hi

sorry I forgot to add that I do not have any caching or minimizing plugins installed

Steve

[sdel_nevo]

Hi Guys

That’s fab, many thanks that looks brilliant 🙂

Steve

[sdel_nevo]

Hi Guys

Sorry for the late reply, that’s fantastic many thanks

Steve

[sdel_nevo]

Higuys

But when this plugin is active it’s not accepting this

I was refusing to The one you shared in the link above

Steve

[sdel_nevo]

Hi

on my t’s and C’s I have stated that customers need to get in touch with the vendor directly

the workflow you suggest looks good to me, like you im in the UK (sunny old Gloucestershire) and to be honest when you say

So it’s very important that vendors have the ability to change the status of refunds, so you can know if the item has been returned, it’s on its way, or what.

your bang on their mate 🙂

steve

[sdel_nevo]

Hi

yes that’s how I have been testing it, to be honest
it’s not great, and perhaps I’m doing it wrong

currently, my site is not live but in testing, and this is the workflow I follow

I agree about the vendor’s tab though, it would cut out a lot of hassle

now to be totally honest, I have both vendors and main admin stripe account and i can switch between the two when logged into the stripe, so it’s working for me but I can’t guarantee it would work in a live environment to be totally honest, so I would have to get intouch with the vendor and request they refund

and yes I would point them to point 2

steve

[sdel_nevo]

Hi

Sorry I just read that back lol and I didn’t understand it ether lol

Is it possible when we use the stripe split pay gateway, to require vendors to connect there stripe account to ours during signup?

And

Is it possible to secure WordPress pages behind a membership plan, so access to pages can be restricted to members

Steve

[sdel_nevo]

Hi guys

These are marked as mandiroty in product custom validation
But when this plugin is active it’s not accepting this

Steve

[sdel_nevo]

Hi Guys

just found this plugin and its fantastic

I do have a problem with it though

it stops the category from being required

before I installed this, vendors needed to add a category when adding products, but the validation appears to be missing nor, even though its set in the dashboard

and is it possible to space out the categories and tag, there appears to be a lot of empty white space on the product page when this is installed

it’s much easier for vendors to use though, it’s fab, many thanks

Steve

Attachments:

You must be logged in to view attached files.

[sdel_nevo]

Hi

I have to admit that the refund process does seem to be off as the vendor can administer refunds, but I guys it would be the site admins job as the money travels first through there account before being passed to the customers.

The way I do it is to request a refund through stripe, log into your stripe dashboard find the payment and refund it.

The money is pulled back out of the vendors linked account

Steve

[sdel_nevo]

thats great

what was it?

Steve

[Author]

Posts