Various issues : Support tickets and Inquiries not possible

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Various issues : Support tickets and Inquiries not possible

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    • May 25, 2019 at 4:06 am #63673
      FredN
      Participant

      Hello,
      I have installed Ultimate but no other plugins.
      In product page I see a tab calla : Renseignements, but the clients cannot ask anything. Why ?
      In client dashboard, I see 2 new tabs : Support tickets and Inquiries, Again here customer cannot do anything, We only see “You do not have any support ticket yet!” and “You do not have any enquiry yet!”.
      How can clients ask questions about product in product page and also in his dashboard ?
      Thanks for your help.
      BR
      Fred

    • May 28, 2019 at 6:43 pm #64139
      WCFM Forum
      Keymaster

      Hi,

      Please check these to understand how Inquiry and Support Ticket module works –

      https://wclovers.com/knowledgebase/wcfm-enquiry-module/
      https://wclovers.com/knowledgebase/wcfm-support-ticket-module/

      Thank You

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