Forum Replies Created
- AuthorPosts
- CommunityCoralsParticipant
Hi Jose,
thank you very much. I will check it out !!
BR
DominiqueJune 13, 2019 at 6:37 pm in reply to: Review starts not centred in mobile view (flatsome theme) #67435CommunityCoralsParticipantI use this snippet you guys provided before to make sure shipping is also enabled. It helped to ensure that in database shipping costs are always captured even if vendor shipping was disabled. You think I can skip this snippet with the latest fix?
add_filter( ‘wcfmmp_is_shipping_enabled’, function( $is_allow, $vendor_id ) {
return true;
}, 50, 2 );CommunityCoralsParticipantI think I found the cause of the issue.
I manually do the refund in paypal transaction before approval of the refund in WCFM. Seems like WCFM tries to automatically book the refund in Paypal and can´t do it because it is already processed?
Is there a way to deactivate the automated process and do the refund manually?
BR
DominiqueCommunityCoralsParticipantGreat, much appreciated.
CommunityCoralsParticipantI now also see that in the orders on Frontend there is following message:
WordPress-Datenbank-Fehler: [You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘AND
is_refunded
!= 1′ at line 11]
SELECT SUM(commission_amount) as line_total, SUM(item_total) as item_total, SUM(item_sub_total) as item_sub_total, SUM(shipping) as shipping, SUM(tax) as tax, SUM( shipping_tax_amount) as shipping_tax_amount, SUM( refunded_amount) as refunded_amount FROM gxRTKcRxwcfm_marketplace_orders WHERE order_id = 67766 ANDvendor_id
= ANDis_refunded
!= 1Maybe that is related to the refund issue?
CommunityCoralsParticipantHi, I now have a new case. New vendor – first transaction – same issue.
What can I do? Is it save to fix the issue for the current cases in database?
2019-06-11T10:01:07+00:00 DEBUG Rückerstattung fehlgeschlagen.
CommunityCoralsParticipantHi,
below the message:
2019-05-31T13:10:44+00:00 DEBUG Rückerstattung fehlgeschlagen.
It´s just saying “Refund failed”
Dominique
CommunityCoralsParticipantHopefully this invoice meets european standards!? 🙂
I can´t update to latest version to test. I open different thread for this.
Thanks
Dominique
CommunityCoralsParticipantHi, did you find a solution for the issue?
Thanks for your support & BR
DominiqueCommunityCoralsParticipantIts part of my service to leverage a shipping contract and issue shipping labels to the vendor. So vendor is buying the shipping from me as a service. So I provide two services to vendor. Marketplace service and shipping label. Both is payed to me as commission fee.
So I still can understand what Jose is stating above “Whether or not the seller receives the value of the shipment, it is crucial for us to show the value of the shipment and its tax. (To the seller)”
BR
DominiqueCommunityCoralsParticipantIf you disable “Shipping Cost not for vendor“, then it means Admin will handle shipping.
This is not correct. In my case this just means that vendor buys the shipping label from my central shipping contract. The vendor still needs to invoice both product and shipping to the customer. Me as admin does not have any business relationsship to the customer. So shipping needs to be part of vendor order and store invoice.
Shipping in this case also needs to be part of commission invoice. As vendor buys from admin and sells to customer. The commission invoice is supposed to be a legal document with which the admin invoices its service to the vendor. Including tax as required at least in europe.
Unfortunately this is not the case.
BR
DominiqueCommunityCoralsParticipantI agree that vendors should in any case see shipping cost and the associated tax in the order. Vendor in any case needs to create an invoice including shipping cost. No matter if shipping is purchased from marketplace admin or own shipping contract. This should also be reflected in the store invoice.
Vendor should be able to individually specify taxes they have to pay as this is different for my different types of vendors (small vs. large business).
Also we need to keep in mind that commission also includes taxes for some admin. So it also needs to be possible for admin to specify the tax that is included in the commission. This than needs to be reflected in commission invoice.
Without a proper tax setup it won´t be possible to use invoice functionality both for vendor and for admin.
BR
Dominique - AuthorPosts