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WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

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Forum Replies Created

Viewing 13 posts - 151 through 163 (of 163 total)
  • Author
    Posts
  • in reply to: Just allow partial refund #67453
    AvatarCommunityCorals
    Participant

    Hi Jose,

    thank you very much. I will check it out !!

    BR
    Dominique

    AvatarCommunityCorals
    Participant
    in reply to: Bug in shipping settings part2 #67432
    AvatarCommunityCorals
    Participant

    I use this snippet you guys provided before to make sure shipping is also enabled. It helped to ensure that in database shipping costs are always captured even if vendor shipping was disabled. You think I can skip this snippet with the latest fix?

    add_filter( ‘wcfmmp_is_shipping_enabled’, function( $is_allow, $vendor_id ) {
    return true;
    }, 50, 2 );

    in reply to: Refund request approval fails #67309
    AvatarCommunityCorals
    Participant

    I think I found the cause of the issue.

    I manually do the refund in paypal transaction before approval of the refund in WCFM. Seems like WCFM tries to automatically book the refund in Paypal and can´t do it because it is already processed?

    Is there a way to deactivate the automated process and do the refund manually?

    BR
    Dominique

    in reply to: Product tags managed by Admin #67023
    AvatarCommunityCorals
    Participant

    Great, much appreciated.

    in reply to: Refund request approval fails #67013
    AvatarCommunityCorals
    Participant

    I now also see that in the orders on Frontend there is following message:

    WordPress-Datenbank-Fehler: [You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘AND is_refunded != 1′ at line 11]
    SELECT SUM(commission_amount) as line_total, SUM(item_total) as item_total, SUM(item_sub_total) as item_sub_total, SUM(shipping) as shipping, SUM(tax) as tax, SUM( shipping_tax_amount) as shipping_tax_amount, SUM( refunded_amount) as refunded_amount FROM gxRTKcRxwcfm_marketplace_orders WHERE order_id = 67766 AND vendor_id = AND is_refunded != 1

    Maybe that is related to the refund issue?

    in reply to: Refund request approval fails #66958
    AvatarCommunityCorals
    Participant

    Hi, I now have a new case. New vendor – first transaction – same issue.

    What can I do? Is it save to fix the issue for the current cases in database?

    2019-06-11T10:01:07+00:00 DEBUG Rückerstattung fehlgeschlagen.

    in reply to: Refund request approval fails #66823
    AvatarCommunityCorals
    Participant

    Hi,

    below the message:

    2019-05-31T13:10:44+00:00 DEBUG Rückerstattung fehlgeschlagen.

    It´s just saying “Refund failed”

    Dominique

    in reply to: Vendor Membership invoice #66820
    AvatarCommunityCorals
    Participant

    Hopefully this invoice meets european standards!? 🙂

    I can´t update to latest version to test. I open different thread for this.

    Thanks

    Dominique

    in reply to: Bug in Shipping settings #66594
    AvatarCommunityCorals
    Participant

    Hi, did you find a solution for the issue?

    Thanks for your support & BR
    Dominique

    in reply to: About tax and shipping cost #66260
    AvatarCommunityCorals
    Participant

    Its part of my service to leverage a shipping contract and issue shipping labels to the vendor. So vendor is buying the shipping from me as a service. So I provide two services to vendor. Marketplace service and shipping label. Both is payed to me as commission fee.

    So I still can understand what Jose is stating above “Whether or not the seller receives the value of the shipment, it is crucial for us to show the value of the shipment and its tax. (To the seller)”

    BR
    Dominique

    in reply to: About tax and shipping cost #66064
    AvatarCommunityCorals
    Participant

    If you disable “Shipping Cost not for vendor“, then it means Admin will handle shipping.

    This is not correct. In my case this just means that vendor buys the shipping label from my central shipping contract. The vendor still needs to invoice both product and shipping to the customer. Me as admin does not have any business relationsship to the customer. So shipping needs to be part of vendor order and store invoice.

    Shipping in this case also needs to be part of commission invoice. As vendor buys from admin and sells to customer. The commission invoice is supposed to be a legal document with which the admin invoices its service to the vendor. Including tax as required at least in europe.

    Unfortunately this is not the case.

    BR
    Dominique

    in reply to: About tax and shipping cost #65971
    AvatarCommunityCorals
    Participant

    I agree that vendors should in any case see shipping cost and the associated tax in the order. Vendor in any case needs to create an invoice including shipping cost. No matter if shipping is purchased from marketplace admin or own shipping contract. This should also be reflected in the store invoice.

    Vendor should be able to individually specify taxes they have to pay as this is different for my different types of vendors (small vs. large business).

    Also we need to keep in mind that commission also includes taxes for some admin. So it also needs to be possible for admin to specify the tax that is included in the commission. This than needs to be reflected in commission invoice.

    Without a proper tax setup it won´t be possible to use invoice functionality both for vendor and for admin.

    BR
    Dominique

Viewing 13 posts - 151 through 163 (of 163 total)