[Jose]

Hi,

Thanks so much !!

I have a problem, because a long time ago I ask you to hide store visibility because we don’t need it.

with this code: add_filter( ‘wcfm_is_allow_store_visibility’, ‘__return_false’ );

But now we need to erase this one in functions.php and now we need to hide some options.

Can you please help us with that ?

Regards,

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[Jose]

Hi,

I forgot to ask something about this

Can I configure only the partial refund option?

Regards,

[Jose]

Resolved !!

It works perfect !! Thank you very much, I was about to disable the refunds, but with this they help me tremendously !!

[Jose]

Hi,

Thanks a lot and sorry !!

Regards,

[Jose]

Hi,

Maybe I need to clarify that I can’t to set withdrawal threshold 91 days.
Because In my country we have max. 30 days to that. So we want to set 15 days.

Regards,

[Jose]

Update !

Hi, I changed to defaul to customer billing address and now I see in order detail the shipping address.

But if I go back to defaul to customer shipping address in the same way, I see in order detail the shipping address.

The same thing that I said about the refund. It would be better to give us the option if we want to show or not the shipping address when a customer purchases only one product or many products only from one vendor and choose the local collection ?

It is really confusing to show something that does not need it. The same applies to the option to report the tracking of a shipment with an order that has been requested to be local pickup.

Regards,

[Jose]

Hello acauaferreira!

If it helps you, I had the same problem, but I just changed the translation from Avatar to Store Logo.

Then, when the vendor sees this, simply place the logo of your store, it works perfectly in the ticket holder, because the customer sees the logo of the store and the name of the store.

Regards,

[Jose]

Hi,

Sorry if I insist, but I hope you can add these feature.

Regards,

[Jose]

Hi,

I understand perfectly what you are saying!

But I think it is more important to leave the decision of these adjustments in our hands.
In our country there is a consumer protection law that establishes a period of up to 90 days to demand the return of money from a damaged or defective product.
We use the collection system by credit card.
In case a client requests the return, we can make the return with the company that administers the credit cards.
This is independent of the relationship of the administration with the seller.
In case a withdrawal has been made by the seller, he will have to return the value of the product to us by bank transfer, if he does not do so he is disconnected from our multimarket service.
The interest of using the reimbursement of you. it is precisely to leave in the system a record of what happened and on the other hand to show that there is no possibility of withdrawal, if it has not yet been done.

Regards,

[Jose]

Hi,

It’s Default to customer shipping address.

Regards,

[Jose]

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[Jose]

Hi,

Work perfect !

Thank you

[Jose]

Hi,

Exist in wc-multivendor-marketplace loco translate but in parts

– and
– others have
– reviewed this store
– has

Regards,

[Jose]

Update !

Sorry, my screen capture are about a old order, now I can see that always show shipping addres, incluide a order only with local pickup.

I hope you understand my request, not for me only.

Regards,

[Jose]

Hi,

I understand what you said. Thinking in customers that choose differents type of shipping with more that one product. Perfect !!

But, if you see above (screen captures) the order detail, when order come only with local pickup you can hide the shipping address.

So, why don’t make the same in the order view ?

The same happens with the mark shipped, it can make that only the orders with local pickup can hide the mark option sent. What happens if the seller gets confused and mark, will also confuse the customer.

This will not affect other users, and for me, that I will have an 80-90% order with just one product, it will be easy to search for orders with local pickup and the seller will not be confused.

Regards,

[Jose]

Hi,

Well, you push number bottons, and my report is about “next” button.
The number buttons work perfect.

Regards,

[Jose]

Update !

Sorry, but I found that an Order with Local Pickup, Admin and Vendor can mark shipped, but it’s local pickup.

Regards,

[Jose]

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[Jose]

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[Jose]

Hi,

Thanks so much !

Resolved with the last update.

Regards,

[Jose]

Hi,

Don’t worry, I think that you confused topics, because here I ask you about that:https://wclovers.com/forums/topic/add-new-option-to-upload-other-logo-admin/

But the real topic here is about a report of issue with users with divi theme.

The support team of elegant theme told me a solution but by functions.php, I think that is a temporal solution, because you need add code to resolved issue with all divi theme users.

function custom_function(){
echo '<div id="main-content"><div class="container"><div id="content-area" class="clearfix"><div id="left-area"></div></div></div></div>';
}
add_action('et_before_main_content','custom_function');

The real solution is add this code in your template.

Regards, and I hope help my report.

[Jose]

Hi,

You need to go to setting plans, and then go to Thank you page content.

That’s all !!

Regards,

[Jose]

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[Jose]

Update

Hi, I spoke with Elegant Themes support lead, they said:

It looks like some scripts are not loaded on the page and the header does not get an additional necessary class to hide the logo.
Can you try to contact wcfm multivendor marketplace support to report the issue so they can fix it? Also, I can check it more closely for you to see if there is anything I can do.

I hipé with this can help to fix the issue.

Regards

[Jose]

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