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- November 11, 2019 at 6:50 pm in reply to: Successfully add a Staff but new user never gets email #91834
ldelucaParticipantWhy can’t an existing user be added? The error that the user already exists is inconvenient because now we have to open a help ticket to manually delete “regular” users and have the vendors add them themselves. I’m receiving other emails just fine.
ldelucaParticipantThat’s the problem. For our record keeping and ledger we need the commission value and name of vendor from the admin order list and it’s not exposed. There is no way to drill into each vendor’s account as we do not have a role for their account.
In conclusion, are you saying there isn’t a shortcode or way to get at the vendor name and commission value?
November 9, 2019 at 1:31 am in reply to: Successfully add a Staff but new user never gets email #91485ldelucaParticipantI have email turned on and still don’t get an email. See screen shot. I tried with a number of different email addresses and checked junk mail. Never receiving.
As for the existing email “already in use” are you saying that someone can’t be a regular user to the site AND a staff member? Should it just change their role?
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You must be logged in to view attached files.ldelucaParticipantThe problem with this view is I’d need to go in and export for each vendor individually. I need a master export where I can understand how much each vendor is getting paid and their commissions against the total sales. This view is for a single vendor only so it’s not good enough for our needs. I need it up a level to the site admin level.
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