[Sayan Naskar]

Hello @Mike_H,
You are most welcome.

Regards.

[Sayan Naskar]

Hello @Baileyconcepts,
Can you do one thing, login to the the website using the admin access. Go to the wcfm store manager dashboard, then go to the capability settings page. Then just save the capabilities ones without making any changes. Hope this works.
Please let us know.
Thank You.

[Sayan Naskar]

Hello,
Really sorry that may be we missed out your email. Can you mention your email id you send the email from and also our email id which you send the email to? We have 3 email ids and each of them gets about 50+ emails daily so it will be a little help if you mention your email id from where the email was sent.

Again sorry for the inconvenience caused.

Regards.

[Sayan Naskar]

Hello,
Sorry for the inconvenience caused.
Was the logging working properly before the update. The login failed error is caused if the configuration in wp-config, htaccess is not correct or the site url, vendor access is not correct.
Can you provide us a temporary admin and temporary vendor access to check what is the issue? Please mark the reply as private while providing the access. Or email us the access at wclovers.contact@gmail.com

Thank You.

[Sayan Naskar]

Hello,
Thanks for contacting us.
The token is generated in postman that means rest api is working fine. But there is problem with user authentication with the token that is generated for making further authentication. For that HTTP_AUTHORIZATION must be enabled in the server, in most server it can be done by editing the htaccess file but in some server it needs special configuration by the server admin.
We can look into your site and check if the configuration of the htaccess and wp-config is correct or not.
For that we will need a temporary wp-admin, vendor and ftp access to the site and the site url
Please mark the reply as private while sending the access details. Or send it at wclovers.contact@gmail.com

Thank you!

[Sayan Naskar]

Hello @Vjean
Thanks for the appreciation. Yes, we are constantly trying to improve the feature list of the app. But as you know our first priority is always toward the bugs if any arises. We, also have plans to improve the layout/design of the free version of the app in the future.

Thank You Again.

[Sayan Naskar]

Hello ugsm134,
Thanks for reaching out to us.
1) Your free seller app not working ( site not configured properly) and why vendor cant add new item through your app? This is most needed function, without it app like a crap, does not perform for what it is.
>>> Have you configured your site properly to use the app? Here is the link to the documentation of the app config https://docs.wclovers.com/wcfm-app/
Also, have you mailed us you are facing trouble configuring the app? We configure the site of every client who faces difficulty in configuring the site to use the app without any charge, mostly within 12-14hours unless their server has any issues with HTTP_AUTHENTICATION. We have even talked with the server admin of one of our client to solve the HTTP_AUTHENTICATION issue.
Regarding the add new item point you mentioned. I accept this is an important point. We have it in our roadmap. But you must understand every feature of the add products will not we available from the app at any time as it will be to complex for the vendors to manage through the app.

2) Your support promising us to help, but do nothing at all, during whole damn week. If i know earlier about such “good” support i would never buy your bundle of applications.
>> We always try to help our client as quickly as possible sorry for the delay in your case if you have. Send us an email with your problem or requirement we will help you soon. Include the support forum link https://wclovers.com/forums/topic/wcfm-marketplace-free-vendor-app/#post-66483 in that email

Thank You.

[Sayan Naskar]

Hello,
When you call the Api with the vendors credentials or token it will only display products of that particular vendor and also search substring of the products of that vendor.

Thank you.

[Sayan Naskar]

Hello,
Use the URL format <Site_Url>/wp-json/wcfmmp/v1/products/?id=858 ( ie <Site_Url>/wp-json/wcfmmp/v1/products/?id=<Vendor_id> ) while logged in as admin to get products of a specific vendor.

Thank You.

[Sayan Naskar]

Hello,
If you want to search for a specific part of the product name ie substring of the product names with the WooCommerce Multivendor Marketplace – REST API plugin https://wordpress.org/plugins/wcfm-marketplace-rest-api/
use search query string in the url of the API call ie /wp-json/wcfmmp/v1/products/?search=%partOfProductName%
For example:
In case of our demo site to list all products with Apple as substring the api call should be made in the url http://wcfmmp.wcfmdemos.com/wp-json/wcfmmp/v1/products/?search=Apple

[Sayan Naskar]

Hello @Victor ,
Can you save the capability settings from the admin settings panel and check ones? And check if products and orders are displayed in tha app or not.

If it doesn’t work provide us a temporary admin access to the site we will check it.
Thank You.

[Sayan Naskar]

Hello,
As far as I see appmaker.xyz only supports WordPress and WooCommerce apps. So you are receiving customer notifications. But as it doesn’t support WCFM Marketplace all the vendor functionality and notifications are not working on the appmaker.xyz app.

On the other hand the WCFM seller app is build for both WooCommerce and WCFM Marketplace so it will work for both.

Thank You.

[Sayan Naskar]

Hello,
It is now not supported in the products api. But we will implement it in the future versions

Thank You.

[Sayan Naskar]

Hello,
When you use vendors credentials to authenticate and call the products api route with that authentication key. You will get products of that vendor.
Are you looking to achieve anything else?
Thank you.

[Sayan Naskar]

This reply has been marked as private.

[Sayan Naskar]

Hi,
In our plugin admin & vendor can add delivery boys. We don’t have the functionality to register delivery boy himself in default. This is a customization work.
For customization please contact us through this link : https://wclovers.com/woocommerce-multivendor-customization/

Thanks.

[Sayan Naskar]

Can you check now

[Sayan Naskar]

Hello,
As I understand you are looking to get orders of specific vendor. For that you need to make the api request with the access token or credentials of the specific vendor. Our app works in that way. When the vendor logs in the app and make the api request for the orders with his access token only the orders specific to the vendor is being fetched.
And on the other hand if you are fetching the orders with admin credentials all the orders of all the vendors are being fetched.
Let me know if you need further details. We can provide you an example if you want.

Thank you.

[Sayan Naskar]

Hello @anger2008,
For now the WCFM seller mobile app is not compatible with WCFM – DELIVERY addon plugin.
But we have plans to create an app for delivery boys for the delivery boys to use.

Thank you.

[Sayan Naskar]

We are unable to connect FTP. The error shows : Your connection to this Site has been blocked in this server’s firewall.

“We also sent an email with this information, including the file.”
>>We did not received any mail regarding ftp details.

Waiting for your response.

Thanks

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[Sayan Naskar]

Hi,
Yes, We are testing on https://www.easyclicktickets.com.
Can you please provide us the ftp details.We are unable to edit htaccess file.

Thanks.

[Sayan Naskar]

Hello @Dmytro,
I have updated the capability settings.
Please check ones.
Thank you.

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[Sayan Naskar]

Hello @Dmytro ,
Can you save the capability settings from the admin settings panel and check ones?
If it doesn’t work provide us a temporary admin access to the site we will check it.
Thank You.

[Sayan Naskar]

Hi Shumyl,
I think you talking about a issue in your website as there is no customer section in our app right now, you have currently posted your issue in app forum.
If this issue is regarding your website then please post your issue in this forum link: https://wclovers.com/forums/forum/wcfm/

Thanks

[Sayan Naskar]

Hi,
Maybe its a server downtime issue but still its not opening.
Please check the attached screenshot of the issue below.

PFA…

Thanks

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