[EK]

Which features are missing?

[EK]

Because the technology is unique to strip? 😉

[EK]

This reply has been marked as private.

[EK]

Hi,

Can you kindly confirm you have received the email I had sent which is linked to this post.

Thanks a lot.

Best Regards,
AK

[EK]

This reply has been marked as private.

[EK]

Guys? Christmas here already 🙁

[EK]

Hi Guys 🙂

Hope you had a good week. Any luck so far with debugging ?

Thank you

[EK]

Thank you. You have full rights to update anything and everything. If you want a staging with updated paid plugins, kindly let me know and I will re-create a new staging for you where 100% of everything paid + free is updated.

Waiting to hear back your results. Have a nice day ahead.

[EK]

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[EK]

Hi,

Thank you for your reply.

Is there anyway to make these pages only accessible to vendors when they are logged in? I am not willing to allow the public to check voucher codes randomly in the website. (bots try this).

Also the developer of the plugin tried to create a menu link with url: https://www.example.com/wp-admin/edit.php?post_type=woovouchers but your front end manager is not allowing access to backend. He asked me to ask you if there is anyway to make an exception for this url for all vendors which will allow them to create their own templates to offer.

Thank you

[EK]

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[EK]

This reply has been marked as private.

[EK]

Huge upvote for this. In-fact I was planning to open this topic soon. There is not much sense in giving badges just because you pay for a level of membership. Eg: Just because vendor pays does not mean he is trusted 😉 So, a better way is to offer conditional badges based on rules. Eg: If vendor gross sales is greater than $10,000, then activate $10,000 crossed sales badge.

What we can do is make conditional badges accessible to only paid members or restrict them to certain membership levels.

Great feature needed.

Cheers,

[EK]

?? Did you manage to fix the custom code? My vendors are waiting to join but without this code I cannot allow them to join. Guys it is Christmas sales time and 5 vendors wanting to join is a huge lot of potential lost sales.

Kindly find 5 mins to have a look?

Thanks,

[EK]

3 DAYS and no reply! Your support levels have started falling guys. How can a business wait 3 days about documentation link!!

Lack of documentation and support both cannot exist for a product at the same time! Honestly just say you cannot reply or are busy or just say something. Extremely rude when you ignore questions for your own convenience.

Sorry but I am losing patience over this attitude. The same goes for my other issues. When it is simple you reply instantly. Anything a bit more complicated and you ignore them completely. You expect any European clients to stand this!

All I have been doing is pointing out bugs and product improvements which are making your product good for free. I am testing your codes, finding out bugs and giving you possible solutions for free!!

If I do this to other willing teams they would seize the opportunity than ignore me like you guys have been doing so far.
This is extremely making me annoyed and please stop ignoring emails or posts. I do not mind if you cannot help. Just be honest about it and provide some updates as we are working together here and I am not begging for help. Everything is for ALL YOUR CLIENTS and not only my self interest. And not to mention, I am always buying all your pro products and this is what I get??

I believe in open source and helping make a product good for all. Just don’t take advantage of this niceness since I am now waiting for months over small issues and with no reply !!

2 BIG issues and my vendors are waiting. You SERIOUSLY WANT ME to believe you did not have time since September 11 2019 to help me with 2 lines of code here: (https://wclovers.com/forums/topic/commission-by-vendor-sales/) and not reply to my 5 emails regarding your affiliate plugin purchase!

You really think I can run a business with this level of support? I am really losing money because of your speed! Please think about what you guys are doing by treating your customers like this. Your product maybe outstanding but your support will cause competitors to pop up and do what you did to wcmp since without support a product cannot survive!

Sorry if I sound angry but I had enough of waiting for weeks and I had to answer my vendors in the morning as to why I cannot allow them to join. I cannot setup paypal, cannot setup membership and my money making system is not working because I cannot even innovate a solution since no one bothers to reply to my mails from your end! All the while you are replying to other people but not to me!!

VERY DISAPPOINTED! Learn how to treat your clients with a bit more value!

Founder,AK

[EK]

Did you check your outgoing mail log ? (Server level / email service provider/wp-logs?)

You need to check if the emails were generated correctly as many times mails are sent by WP but delivery fails due to email provider etc.

Good luck,
Ak

[EK]

Morning,

Did you see the email?

Thank you,

Founder,AK

[EK]

Hi,

I think you mis-understood the bug. Delete is easy. But the consequences are buggy.

I never had any issue deleting. I have issues with what is happening after. Please read carefully.

Thank you

[EK]

Hi,

Any luck with the custom code?

Best Regards,
Ak

[EK]

Update: How I managed to migrate old products to new vendor.

The trick is to not delete old vendor.

1. Create new vendor account.
2. Go to admin, marketplace –>products
3. Select products to migrate and use bulk editor to change store.
4. Disable old vendor account. Maybe delete? (not tested delete yet).

Then the bug can be avoided. Hope this helps other users. If you delete old vendor, then above bug might and will buy you as per my experience.

Cheers,

[EK]

This reply has been marked as private.

[EK]

Thanks a lot for this fantastic link 🙂 We will check them. Their website looks very bad in design but if their plugin works with wcfm, nothing better 🙂

Have a nice day 🙂

Best Regards,
AK

[EK]

Dear Team WCFM,

I am founder and am writing to you urgently since I have only 2 urgent issue (This ticket and 1 email) which are not being replied to and this is causing massive business delays and losses.

Can you kindly take 5 mins to check this ticket and help resolve. I had to ask 5 willing vendors to wait for joining since this ticket and my email remain un-answered. We have Christmas sales coming up (Main money maker of the year).My site is sitting dry waiting for your help.

Have a nice day ahead. Btw, my email is regarding buying your affiliate plugin if it satisfies 1 requirement.

Many thanks for your help so far which has lead to product improvements for everyone here and contributed to making your plugin a strong product.

Best Regards,
AK, founder

[EK]

The code not working is this:

add_filter( 'wcfmmp_commission_vendor_gross_sales_duration', function( $vendor_gross_sales_duration, $vendor_id, $vendor_commission_sales_rules ) {
	$vendor_gross_sales_duration = 'last_month';
	return $vendor_gross_sales_duration;
}, 50, 3 );

[EK]

Thanks a lot Molay. I am a bit concerned about my other tickets which are waiting for weeks without replies.

Can you kindly have a look at them since Christmas is coming and I cannot invite vendors unless I fix the issues 🙁 Somewhow replies here have slowed down and November December is when most sales happen.

Thanks a lot for atleast fixing this.Have a good evening.

Best Regards,
AK

[Author]

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