Forum Replies Created
- AuthorPosts
d-n-13
ParticipantHi
Issues :
6- A Vendor has only 2 products (one normal one virtual) but Dashboard says he has 3 products (B vendor clicked Sell This Item, maybe this caused it ?) (tell me if you need A Vendor login information).
7- There is something wrong with accepting withdraws, A- it didn’t reflect withdraw in report graph B- order label is N/A instead of Paid ( https://imgur.com/UNQIqFh ) C- Ledger Book showing withdraw request as pending even tho admin accepted. ( https://imgur.com/03QCxuh )
8- PDF invoice looking so missed up because i’m using the RTL add-on ( https://wordpress.org/support/topic/i-have-a-problem-with-language/ ) looks like wcfm is not 100% compatible with it. This add one helps me showing text in my language so it is so important to me. (Check screenshot : https://imgur.com/gsVjX66 )
9- Rating stars in main shop page is not showing the correct rating, single product page is correct, is this issue related to wcfm or theme ?
10- A virtual product was sold, but the main dashboard says 1 product – awaiting fulfillment. Virtual product cannot be shipped…
11- One of my test users tried to sell Steam card, what is the best way to sell Card Codes without adding notes manually to the order ?
12- Hide Pending Payment / On-Hold from vendors, when admin receives the payment then he can change to Processing so the vendor can see it and start finishing the order (This won’t be needed for paypal/credit card/visa/cod)
Suggestion:
10- More Offers Tab : Please add image, product name, and most importantly the rating stars. ( https://imgur.com/bqG9oaQ )
11- When vendor receives Store Review notification, please add link for the vendor store there ( I am using 3rd party non-IT users to test how user friendly is the wcfm UI )
12- Some of my testing users feels annoyed with the notification sounds, possible to have option to mute / change / lower the volume ?
Thank you
d-n-13
ParticipantHi
Issue :
5- Last month I sent notification message to all vendors “Hi to All” just for testing. Now every new registered vendor will get this message.. How can i delete that message ?
Thank you
d-n-13
ParticipantHi
Issue / bug :
4- sales graph / report not reflected in the dashboard, it only shows withdrawal : https://imgur.com/Z7JNXKA
Idk why, the test vendor sold 2 products for 1000$ each, (BACS payment method), and the test vendor requested the 2000$ successfully, but the sales report graph isn’t showing.
Thank you
d-n-13
ParticipantHi
Issue / bug :
2- If admin completes order before vendor then the complete button will disappear from vendor, vendor can still change status if he go inside order page then change it from drop-down list.
3- Requesting charges, hopefully it be change to be A- charge per request instead of pre order. B- charge per gateway.
Just like WCMp
Thank you
d-n-13
ParticipantHi
Issue / bug :
1- Vendor Dashboard -> Settings -> Shipping
When vendors try to Limit Zone Location and choose a state, and before saving they add / edit shipping method, the state will not be saved (Check video attached)
Thank you
Attachments:
You must be logged in to view attached files.d-n-13
ParticipantHi
Suggestion:
9- It will be awesome if you can add automated label for any product with free shipping (Check screenshot : https://imgur.com/Tbgw8VW )
Thank you
d-n-13
Participant“I am checking GEO my WP, that’s strange but may be something wrong!
– I will check in your site so keep old configuration.”Try to add or edit existing product, go to Location tab, try to add location, it will give you error msg.
d-n-13
ParticipantHi,
Thanks for your fast good response.
”
8- Is it possible for customers to filter / search products based on countries & states set in zone shipping ? (shop page sidebar filter)
– I don’t understand this clearly! Are you referring filter products by GEO my WP location data?
”No, I mean I want customers to search just like categories in sidebar, so If a vendor is shipping only to USA, NY, then vendor can from the sidebar show only products shipped to USA, NY.
For me I added extra category but it is extra step for vendor to do, I don’t like it (check screenshot : https://imgur.com/t3vtkfu – https://imgur.com/eYHoxH3 – https://imgur.com/j03wqBL )
Is it possible to take it directly from here ? (check screenshot : https://imgur.com/WBwGllM )Thanks
d-n-13
ParticipantHi
Suggestion:
7– Please lock adding products before adding at least 1 shipping method.
8- Is it possible for customers to filter / search products based on countries & states set in zone shipping ? (shop page sidebar filter)Thank you
August 22, 2018 at 5:06 pm in reply to: Completing Orders in WCfM Marketplace vs Other Multi-Vendors #29237d-n-13
ParticipantHi,
I hope to hear from you soon regarding 1- Sync completing orders 2- COD commissions 3- Refunds
after these 3 are sorted for me I only have to integrate 3rd party payment gateway and shipping company with your customization team before I start the final testing phase of the website.
Thank You wclovers
d-n-13
ParticipantHi
Suggestion:
1– Possible to make Store Setup Wizard required ? Hide skip button ? Is it a good idea ?
2- I want to make some BACS fields required, Such as Name + Bank name + IBAN ?
3- I haven’t tested Store Setup Wizard on RTL yet, but is it supported with WPML ?
4– Possible to get shipping settings in Store Setup Wizard ? I am focused on Zone Shipping until per product shipping releases.
5- To reset Dashboard data I only reset wcfm_marketplace_orders manually from database ?
6- When is live chat expected to release ? will customers be able to see if vendors online ? will it be added to compatibility so I can unlock it for certain memberships only ? will it be wcfm marketplace feature only or for all multivendor plugins ?
Thank you
d-n-13
ParticipantHi
Suggestion:
– Add bulk publish / draft please.
Thank you
d-n-13
Participant”
7. When only display flat rate shipping fee, could add extra message how much will achieve free shipping?
– Give you code
”Where can i find the code ?
d-n-13
ParticipantHello,
Please test the compatibility with GEO my WP it gives alot of errors and it doesn’t work, (Notice : in the same site i disabled WCFM Marketplace and Activated Dokan and it worked with no issue.)
Thank You
August 20, 2018 at 7:55 pm in reply to: Bugs I found inside – let's make this the best Marketplace ! #29017d-n-13
ParticipantHi,
”
– Vendor should have this again in his withdraw queue for request. I mentioned you in some thread, I am testing this, why it’s not appearing for your vendor. I will update you on this by tomorrow.
”Ahaaa.. so I miss understood you, I thought you guys don’t want withdraw to show up for vendor again. Ok understood.
Thank you
August 20, 2018 at 5:22 pm in reply to: Bugs I found inside – let's make this the best Marketplace ! #29014d-n-13
ParticipantHi,
————————-
5.2 – Canceled withdraw requests cannot be requested againThere is no Reject button, only Approve and Cancel. Cancel should have confirmation message + history for canceled requests and the ability to change the status of the canceled request to (Pending / Approved / Rejected)
– What is different between Cancel and Reject?
History is already there. If you go into Vendor or Admin Transaction panel you will see a filer on top to see Cancel ones as well. Even cancel are visible in Vendor Ledger.“change the status of the canceled request to (Pending / Approved / Rejected)” – we left this complexity and re-allow that commission for withdrawal. Actions can not be “Undo”, for payment part it’s always best to keep things oneway, either Approve or Reject. Hope you understand.
————————-So i just did one more time and this what happened :-
1- 100$ Order Completed
2- Vendor requests 100$
3- Admin canceled withdrawal request
4- Vendor has his pending withdraw says 100$
6- Vendor cannot request 100$ again.
VVVV
Q1 – Why would Admin cancels a withdraw request ? can be many reason I have nothing in my mind.
Q2 – But why can’t vendor request his 100$ again as it is his money ?
Q3 – If Vendor cannot request again, and it turned out that he really deserves the money, how can he ask for it again ? Manually by phone / email / wcfm new chat feature ? no history / record / financial reports ?
Q4- What if one of Shop Managers cancels a request by mistake ?
Thank You
August 20, 2018 at 4:16 pm in reply to: Bugs I found inside – let's make this the best Marketplace ! #29006d-n-13
Participant1 – Vendors
Fixed
2 – Shipping
Fixed
3 – Commission
Fixed
4 – Completing orders.
Logic isn’t suited for me.
5.1 – Accepting withdraw request cannot be completed
Fixed
5.2 – Canceled withdraw requests cannot be requested again
There is no Reject button, only Approve and Cancel. Cancel should have confirmation message + history for canceled requests and the ability to change the status of the canceled request to (Pending / Approved / Rejected)
6.1 – Vendor page products looks funny in my theme.
Fixed
6.3 – Vendor’s store page
Fixed
6.4 – Google maps buttons and navigation are so large
CSS issue, to be fixed next update.
7.3 – Product Rating Stars & Vendor Rating Stars in front end.
Not fixed “The issue happens only in store/shop page, doesn’t happen in single product page, check product Vendor40 : https://www.4.wegospace.com/store/”
8.1 – Vendor profile reset bug
Fixed
8.2 – When entering Dashboard home page I get ACCESS_DENIED alert
Must be Geo My WP when entering WCfM dashboard. (this didn’t happen when I was using dokan on same website, or could be after latest Geo My WP latest update)
d-n-13
Participant3- Please add an extra delete confirmation message when deleting a shipping method, I just tried to click Edit, and clicked Delete by mistake, afraid vendors will have the same mistake with no delete confirmation message.
d-n-13
ParticipantHi,
You guys deserve all the appreciation and we’re welling to help as much as we can.
“Just to mention, very soon “Per Product Shipping” will be also there.”
What is special about it compared to Zone Wise Shipping ?
Thank you
d-n-13
ParticipantHi,
1- Disabling shipping from WooCommerce > Settings > Shipping > Marketplace Shipping should hide the settings in vendors shipping settings :
2- Is it possible to force vendors to add at least 1 shipping method before they can sell ? it will be hard to make sure every vendor have shipping settings done.
d-n-13
ParticipantHi,
“We will definitely look into this, if possible then will definitely discard this step for membership switch.”
And “Disabled Vendors” role too, because they’re my vendors who need to resub.
Thanks
August 20, 2018 at 1:46 pm in reply to: Bugs I found inside – let's make this the best Marketplace ! #28986d-n-13
ParticipantHi,
Thanks for your so much appreciated help, it is working now.
There is another bug related to shipping if you wanna check that out i just updated this topic : https://wclovers.com/forums/topic/shipping-location-front-end-search-filter/
d-n-13
ParticipantHi,
There is another bug related on having Flat Rate + Store Shipping together in the same region.
1- I have Flat Rate and Store Shipping : https://imgur.com/1OQ1nuA
2- I set all 3 shipping methods as vendor : https://imgur.com/N9G0bDL
3- It will not show “Flat Rate22” from vendor settings, only “Flat Rate” from Admin : https://imgur.com/nx3XXVr
Note : I tested this in another region without having admin “Flat Rate” and I had no problem.
August 20, 2018 at 1:32 pm in reply to: Completing Orders in WCfM Marketplace vs Other Multi-Vendors #28984d-n-13
ParticipantNote: Issue related to completing order as Admin before Vendor will make the check complete button disappear. Vendor can still change status from inside the order page. https://imgur.com/h8qwu4I
d-n-13
ParticipantHi,
Thanks I’ll be checking now,
May I know what was the issue ? related to theme / plugin / wcfm marketplace ?
Thank You
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