[Craig]

ok thanks for that advice. I will do that for our plans.

If I log this in the “feature request” do you think it is possible to add the functionality to have a charge tax option? In Canada a business can write off the tax that they are charged but if the invoice does not detail that separately they have no way of knowing.

[Craig]

Hi There just checking if you any any further advice on which Fooevents package we should purchase.

[Craig]

Can you confirm which of the FooEvents addons you have integrated with so we can purchase the correct package from them.

See the attached screenshot
https://www.fooevents.com/pricing/

Which of the addons have you not integrated with? Do you plan to do so in the near future
Which of the addons will you never integrate with?

Thanks for your feedback so we can make the correct purchase.

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[Craig]

I think the only mandatory setting is that you can can require that “a” category must be selected but not which one within the list or if the children within the parent category must be selected as well.

If this is important you might want to consider simplifying your category structure. I would think that the deeper levels of children attached to the parent category is you are going to experience more drop off of the selection because it is too detailed.

[Craig]

This is exciting news!

I will be interested to know how to make it custom to our own branding.

[Craig]

Thanks for this information! I will pass this on to my team.

Will you kindly add this to your core code as I’m sure many other marketplaces would find this very useful.

[Craig]

Thanks for your feedback. I have 2 questions:

Right now I have the WooCommerce box office installed based on some earlier recommendations.

1. Is your integration ready for the FooEvents (https://codecanyon.net/item/fooevents-for-woocommerce/11753111) right now? If I deactivate WooCommerce box office and install FooEvents will we have a functioning ticket system?

2. AND do you know which FooEvent add-ons are not yet integrated? Are some of them working but not all or are all of them not yet integrated?

I’m just wondering is this is a good time to switch plugins and not loose the ticket functionality.

Thanks

[Craig]

I have a quesrion.
IF I link the membership plans using WC Products (as per the video instructions you provided https://youtu.be/SfOMIxNfr3w )

If those recurring subscription products are created and belong to a “vendor” (An administrative vendor). Will the membership process still work the same?

AND when the membership is canceled will it also cancel the recurring subscription (I have woocommerce subscriptions installed as well)?

I’m hoping by doing it this way we will be able to see the membership subscriptions because they will be tagged to a vendor account rather than the admin.

[Craig]

Your first attachment gave no indication of you activating your API key. That is what I asked.

I’m a WC Lovers customer not a WC lovers support person and just try to offer help as your first message did not provide very much detail.

[Craig]

I see under the “Vendors” tab I can see the list of vendors ( /store-manager/vendors/) but functionality is limited to
– show sale report
– disable vendor
– off-line vendor store

Can you detail your recommendation on how to manage our vendor accounts for the following:

1. What does the “disable vendor” function do?
2. What does the “off-line vendor store” function do?
3. Where can I view vendors list that is grouped based on their membership plan type (Maybe a sorting feature in /store-manager/vendors/ ?)
4. How we manually delete/suspend/or cancel membership
Does this send the vendor any kind of notification of the change account status?
Does this stop the automatic recurring billing
5. How can we send the “email verification” if they are showing their account as unverified (the red colored mail envelope) in case vendor have forgotten? (see Screenshot below)

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[Craig]

I vote for this too!

[Craig]

I vote for this feature. It will be welcomed by the vendors.

[Craig]

There is an app for us marketplace owners to use? Can you provide a link to that?

[Craig]

I vote for this one too! Although you might want to use a private Facebook group for this as well.

[Craig]

I vote for this one!

[Craig]

Have you activated and entered your Google Map API Key in your Admin Dashboard settings?

I think you may need that.

[Craig]

“Well, we are integrating with FooEvent APP, as that is not vendor compatible.”

I’m not sure I understand.

You “are” or your “are not” integrating with FooEvent APP, as that is not vendor compatible.

in their news release they mention that:
“there are currently two different versions of the FooEvents app in the App Store (iOS) and Google Play (Android). One is called “FooEvents Check-ins” and the other is simply called “Event Check-ins”
“we’ve made the decision to only support the “Event Check-ins” app going forward.”

[Craig]

Thanks for this feedback. I love rich features so this sounds like a great move.

Will you be integrating with all of their add-ons as well?
https://www.fooevents.com/pricing/#extensions

AND does your integration work with the “Event Check-ins” app
https://play.google.com/store/apps/details?id=com.fooevents.EventCheckins

New Event Check-ins app replacing FooEvents Check-ins
https://www.fooevents.com/new-event-check-ins-app-replacing-fooevents-check-ins/

“You may have recently received a push notification which said that we will be ending support for the “FooEvents Check-ins” app and removing it from the App Store on 26 March 2019.

Well, please don’t be alarmed because this is not bad news. You see, there are currently two different versions of the FooEvents app in the App Store (iOS) and Google Play (Android). One is called “FooEvents Check-ins” and the other is simply called “Event Check-ins” (both of them are free). The “Event Check-ins” app was formerly our pro version which used to be a paid app until we made it free as an extra benefit for FooEvents customers. It has more advanced features than the old FooEvents Check-ins app so we’ve made the decision to only support the “Event Check-ins” app going forward.

Migrating to the “Event Check-ins” app is very straightforward, and since it uses the same interface, there’s no additional learning curve involved. All you need to do is download the “Event Check-ins” app for either the App Store or Google Play and connect your website to that app instead. In addition to all the same features that you will find in the old “FooEvents Check-ins” app, you can also upload your own logo and change the app color scheme to match your brand. There’s also an “auto check-in” feature which makes scanning ticket barcodes much simpler and faster.”

[Craig]

If you can add these features like you have done for the WooCommerce Bookings integration then your Ticket feature would allow you to truly rival the ticket services like EventBright!

[Craig]

That will be an awesome enhancement. Thanks for doing that.

Will you also include the features listed for “admin” in the WooCommerce documentation?
https://docs.woocommerce.com/document/woocommerce-box-office/

All Tickets, you can:
– View purchased tickets along with info supplied by ticket-holders
– Open a ticket, edit Ticket Fields info and look up the ticket edit page URL for each ticket

Emailing ticket holders
-You can set up an automated, one-off email as mentioned above.
-You can also send specific emails to all ticket-holders.
Go to: Tickets > Tools.
Open the ‘Email’ tab.
Select which ticket product you want to email.
Enter a subject line and content using the familiar WordPress content editor

Ticket email tool
-Preview or click “Send to all ticket holders” if you’re ready. A job is then put in the queue, and batches are sent every 10 minutes.
-Previously sent emails appear in a table below the email editor.

Previously sent emails table
-In this table you can view email subjects, which ticket products were targeted, how many email addresses were targeted, and how many mails were sent. You can also click the email subject to see the email log.

Exporting tickets
The ability to export tickets is useful for record-keeping, accounting, reports and lists.
Go to: Tickets > Tools.
Open the ‘Export’ tab.
Select which tickets you want to export from the dropdown. By default they are all selected.
Click the ‘Download Export File’ button. This creates a CSV file of all fields for selected tickets. The CSV also contains:
-Ticket ID
-Ticket status
-Name of ticket
-Ticket edit URL
-Date of purchase
-Order ID
-User ID of purchaser
-Tickets fields you defined in the product
This CSV may also be used import ticket data in another system (such as a newsletter service) or used as dynamic data to print out name badges.

Tickets reporting
The ability to get a top-level view of the total number of tickets sold to date, per event/product, is possible within the Reports screen of WooCommerce.
Go to: WooCommerce > Reports.
Click on the Tickets tab.

Scanning tickets
This option requires the purchase and activation of Order Barcodes (separate extension).
Use the [scan_ticket] shortcode in a post/page to produce a scan ticket form.
-Scan ticket form using [scan_ticket] shortcode
The form allows you to look up the ticket-holder and mark him/her as attended via ticket barcode. More info at Order Barcodes documentation on how to use the barcode scan device.

[Craig]

Can you add more options to the Membership settings for canceled membership so we can turn them back to a “customer” rather than a “disable member”? What is the purpose of the disable member status?

[Craig]

Yes. When a vendor cancels their membership – their account is automatically changed from “shop vendor” to either “disable vendor” or “assign basic membership” (depending on the rule set in Membership settings for canceled membership) See screenshot.

Is that account then stuck with the account status of “disable vendor”?

What if they want to be a customer and keep shopping on the site? or in 6 months decide they want to sign up on a membership again using the same account?
Most people only use one or two email addresses so to block them from signing up again is not a good idea.

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[Craig]

3. What do you recommend for the best way to manage cancelled memberships and the cancelling of the Paypal automatic payment profile OR maybe I’m confused.
Does the Paypal automatic payment profile even need to be cancelled? Once membership is cancelled our system will not longer request a payment is that correct?

I’m concerned that if a Paypal automatic payment profile is set up and then a vendor cancels their recurring membership and because the Paypal automatic payment profile is not deleted at that time – Paypal will continue to send the recurring funds based on what was set up at the time of the membership subscription?
BUT I think the safety here is that since they canceled membership the plugin will not actually send a payment request to the Paypal automatic payment profile? so it does not matter if the Paypal automatic payment profile remains after the cancellation? is that correct?

4. If we make the membership through the “”Integrate Payments” (and not the “WC Products) how do we view what membership transactions have happened for accounting purposes?

5. Is there a reason that a canceled membership account is not allowed to re-register? Can we add that as a future improvement request?

[Craig]

I did receive this message a little while later. Is there some kind of lapse period when a vendor cancels their membership before their account is returned back to a customer?

Maybe I did not wait long enough?

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[Craig]

Here is a screen shot of the disable vendor

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[Author]

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