WC Lovers

WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

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Viewing 25 posts - 26 through 50 (of 254 total)
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  • in reply to: Support postal codes with and without spaces for Canada #105926
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    Craig
    Participant

    Hi thanks for getting back to me.

    The “set postal code restrict at vendor setting” is not working correctly and has been logged and is being worked on through support ticket
    “Shipping zones not working with CANADA – #48647”
    ALSO has been identified and discussed through this thread for that and screenshots
    https://wclovers.com/forums/topic/wild-cards-for-postal-codes-shipping-zones/

    The issue there is Basically The postal code limiting option does not seem to work for the Vendor. I can set postal code limits at the ADMIN level and the shipping zones work but the zones don’t work when the VENDOR enters the postal code limiting from their vendor dashboard shipping settings.

    BUT setting the postal code liits at the ADMIN level means those limits apply to every vendor and that is not correct. For a marketplace with many stores Each vendor should be able to set their own postal code limits.

    Please see the attached email conversation with WC Lover support that has yet to be resolved.

    BUT To answer your question currently the postal code matching is dependent on if there is or is not a “space” between the code and it should not be dependnat because there is no standard in Canada and everyone does it with or without space so it is causing many incorrect shopping carts.
    -Vendor listed Postal Code with the space
    -Customer entered postal code without a space

    Can the system be made so that the cart will see “V9R 4G3” and “V9R4G3” as the same?

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  • in reply to: How to check membership and change membership with code #105908
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    Craig
    Participant

    Matti,

    Do you know that vendors can change their membership through their dashboard page?

    Are you trying to change the membership automatically based on a purchase they made?

  • in reply to: Add Title to Shop Vendor Information widget #105590
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    Craig
    Participant

    I see. That should help the WC Lovers developers know better what you need (I’m not one of them – I’m just a user of their plugins).

    I don’t see those widgets on my site (I have a custom built theme) so your question might be theme oriented rather than plugin?

    But the WC Lovers will be able to chime in here and confirm.

  • in reply to: Add Title to Shop Vendor Information widget #105441
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    Craig
    Participant

    Do you have a screen shot of what you mean?

  • in reply to: Vendors can no longer change store names? #105439
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    Craig
    Participant

    that was it!

    My “sold by” was unchecked. Once Check then the Store Name and Store slug options were visible to the vendor.

    Thanks for your help on this.

  • in reply to: Implementing vendor store tabs on vendor store url #105335
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    Craig
    Participant

    Dominique do you have examples of what your intended tab structure would look like?

  • in reply to: Vendors can no longer change store names? #105318
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    Craig
    Participant

    Hi Sarmistha Chakraborty,

    After testing I’m still getting the same issue (no store name or slug) area for vendor to edit.

    I deactivated most plugins AND switched over to StoreFront theme

    See attached screenshot of the vendor dashboard settings showing no area to edit Store Name or Store Slug

    Have you confirmed that you can still see this in the vendor dashboard or did a recent update remove it?

    Thanks

    Attachments:
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  • in reply to: Vendors can no longer change store names? #105234
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    Craig
    Participant

    Hi Sarmistha Chakraborty – thanks for your attention to this.

    The only code snippets I have installed are ones advised by WC lovers for commission settings and changing name of “shipping” to reflect the vendor in the shopping cart in the threads below.

    I will do the test you suggest later this evening and report back.

    Would those be causing this?

    https://wclovers.com/forums/topic/commission-settings-not-working-correctly-please-help-2/

    https://wclovers.com/forums/topic/can-the-shipping-title-displayed-in-the-cart-be-changed/

  • in reply to: Membership Plan not cancelling in PayPal accounts #105224
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    Craig
    Participant

    I have confirmed that PayPal recurring billing is NOT being stopped when a membership plan is cancelled or changed.

    See screenshot of transaction that just happened today from the membership that was cancelled in the post above.

    Is there a plan to fix this?

    With a marketplace with 100’s and 1000’s of memberships this would be a very disastrous missing function.

    I know that when using the WooCommerce “subscriptions” plugin that the recurring payments created buy a subscription are cancelled in Paypal (so it is possible).

    Please advise ASAP as this is am important issue for a membership marketplace.

    Attachments:
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  • Avatar
    Craig
    Participant

    Hi there,

    I wanted to follow up on this as I see this is still not working.

    Are you able to advise?
    Thanks

  • Avatar
    Craig
    Participant

    I am experiencing a similar issue. Very few of the notifications are sent out.
    (I have my memberships automatically approved)
    After testing the only one of the many notifications are being issued (and it seems to be the wrong trigger):

    1. The “VENDOR NOTIFICATION” is sent for a membership change BUT this is sent on a NEW vendor signing up (not a changing of membership) so it seems to be the incorrect trigger?

    2. None of the “Vendor Welcome” emails are being sent out when a customer signs up as a vendor.

    3. NEW REGISTRATION NOTIFICATION is not being sent to admin.

    WC Lovers are you able to confirm all of these emails are taking place?

    • Avatar
      Craig
      Participant

      Actually further investigation I’m finding some of the notifications are being sent out but don’t seem to be consistent with the account creation process.
      -NEW REGISTRATION NOTIFICATION is being sent to admin (it was an issue with SendGrid bounce list)
      -“Vendor Welcome” email was sent out a new account was created and applied for a vendor immediately. (I need to verify if this is the same for an existing customer who signed up a while ago and then applies as a vendor because my previous test did not trigger this – it triggered the “membership change” message)

      I need to do some further testing so please disregard me message above.

  • in reply to: Wild Cards for postal codes shipping zones #104725
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    Craig
    Participant

    Hi aemr45,

    Thanks for taking the time to add your suggestion. I’m definitely going to check out Storeprp! as an enhancement to shipping.
    Adding all the regions sound like a rather monumental task…but hey if that is what I need to do…
    I love the option to real time shipping costs.

    I have a couple of questions:

    1. For the multi-vendor features they indicate a prerequisite that “Dokan Multi vendor plugin is already installed on your WooCommerce Store” – is this true or are you using only the WC lovers plugins? (I don’t use that plugin currently).

    2. How may vendors do you plan on accommodating? My marketplace is designed to accommodate 1000’s of vendors (local small businesses similar to ETSY). The task you described “I will ask my vendors to tell me their shipping needs, for example, local shipping flat rate, local pick up available or not, and especial flat rates for cities near by. Then I will add them to specific rules.” sounds like the set up for each vendor will take some time and attention – When you are adding those shipping needs for each vendor has it been onerous?

    3. The Storeprp plans are based on the number of ordered full fulled. Do you know if orders of Virtual products not shipped (or pick up in store) attribute to that plan threshold?

    Again thanks for your advice (although I really hope WC lovers can update their shipping integration as well)

  • in reply to: Wild Cards for postal codes shipping zones #104648
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    Craig
    Participant

    Hi Sushobhan,

    I wanted to follow up on this to confirm the issue and if WC Lovers will be able to rectify.

    My marketplace is essentially broken without this functionality to mirror the wooCommerce shipping zones (but have the vendor enter the limiting postal codes).

    Thanks.
    Craig

  • in reply to: Wild Cards for postal codes shipping zones #104258
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    Craig
    Participant

    Hi Sushobhan,

    I very much appreciate your attention to this.

    In my mind I’m thinking it is a marketplace coding issue because basically all I’m expecting is that the vendor shipping settings to respond the same way as the admin settings you previously demonstrated as working in your Jan 23 post above.
    (checks from top to bottom for a match and if you create multiple zones with same region, still it will only apply the first matched zone rule)

    This was your Jan 23 zone settings:
    1. Create 3 Zones from admin side (WooCommerce >> Settings >> Shipping)
    2 a. Zone 1 – Zone name – Local Shipping Zone, Zone regions – Canada or British Columbia
    b. Click on Limit to specific ZIP/postcodes and enter V9R*
    3. Zone 2 – Zone name – BC Shipping Zone 2, Zone regions – British Columbia, Canada
    4. Zone 3 – Zone name – Alberta Shipping Zone 3, Zone regions – Alberta, Canada

    SO when the ADMIN settings are set as above the shipping settings worked exactly as I have been trying to do.
    Zone 1 (Canada) worked when a V9R postal code is used
    Zone 2 (British Columbia) worked any other British Columbia address was used
    Zone 3 (Alberta) worked any Albert address was used

    SO this also means that with the above zone structure WooCommerce is working as expected
    “checks from top to bottom for a match and if you create multiple zones with same region, still it will only apply the first matched zone rule.”

    The only thing I’m looking for (that I think the marketplace plugin needs to do) is instead of the ADMIN doing:
    b. Click on Limit to specific ZIP/postcodes and enter V9R* (in the first zone)
    that the vendor should be able to Click on Limit to specific ZIP/postcodes and enter V9R* in THEIR zone settings.

    And wooCommerce should still function the same
    “checks from top to bottom for a match and if you create multiple zones with same region, still it will only apply the first matched zone rule.”

    Again thanks you for your time and attention to to this.

  • in reply to: Wild Cards for postal codes shipping zones #104041
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    Craig
    Participant

    Sushobhan – I guess what I was expecting is that the vendor would have the ability to add the postal code limitation in their zone settings rather than on the admin side.

    Adding the limitation on the admin side would apply to every vendor which is not the case on a marketplace website. Each vendor will have different postal codes to enter based on their location.

    My understanding (based on WooCommrce documentation) is that The first zone being that zone where they can enter in the postal code limits which is typically where they would enter in any kind of local shipping options.

    Can you please confirm the following:
    Is my assumption above correct?
    Will WC lovers update their code to allow this?

    This is a critical piece to my marketplace to allow vendors to define there postal code limits.

    Thanks for your attention to this.

  • in reply to: Wild Cards for postal codes shipping zones #103863
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    Craig
    Participant

    Sushobhan,

    I set my shipping zones just as you described above
    T
    he following is the settings I’m using-
    1. Create 3 Zones from admin side (WooCommerce >> Settings >> Shipping)
    2 a. Zone 1 – Zone name – Local Shipping Zone, Zone regions – Canada or British Columbia
    b. Click on Limit to specific ZIP/postcodes and enter V9R*
    3. Zone 2 – Zone name – BC Shipping Zone 2, Zone regions – British Columbia, Canada
    4. Zone 3 – Zone name – Alberta Shipping Zone 3, Zone regions – Alberta, Canada

    AND it works too!!!

    BUT my question is….setting the postal code in ADMIN side won’t make sense for other vendors. how do we let vendors put their own postal code limits.

    That is what I have been trying to figure out.

    When I set the admin setting this way (see below)…Zone 2 or Zone 3 are never applied. It looks like basically when I try to restrict the “local zone” (First zone) from the VENDOR settings the shipping zones don’t work correctly.

    1. Create 3 Zones from admin side (WooCommerce >> Settings >> Shipping)
    2 a. Zone 1 – Zone name – Local Shipping Zone, Zone regions – Canada (Not British Columbia)
    Then the vendor would add the Limit to specific ZIP/postcodes and enter V9R (not * as that wild card does not works from the WCMF dashboard) from their shop dashboard settings
    3. Zone 2 – Zone name – BC Shipping Zone 2, Zone regions – British Columbia, Canada
    4. Zone 3 – Zone name – Alberta Shipping Zone 3, Zone regions – Alberta, Canada

    Your thoughts?

    Attachments:
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  • in reply to: Wild Cards for postal codes shipping zones #103466
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    Craig
    Participant

    Hi Sushobhan,

    Thanks for responding. I have tried with every way on the settings. I was screen shooting them all but must have attached the wrong one.

    Regarding the postal code setting in the ADMIN side would not work for a marketplace. I was expecting that each vendor can limit their postal codes from their vendor dashboard settings?

    Is that not the case?

    So what I would expect is:

    The following is the settings
    1. Create 3 Zones from admin side (WooCommerce >> Settings >> Shipping)
    2 a. Zone 1 – Zone name – Local Shipping Zone, Zone regions – Canada (Not British Columbia)
    Then the vendor would add the Limit to specific ZIP/postcodes and enter V9R (not * as that wild card does not works from the WCMF dashboard) from their shop dashboard settings
    3. Zone 2 – Zone name – BC Shipping Zone 2, Zone regions – British Columbia, Canada
    4. Zone 3 – Zone name – Alberta Shipping Zone 3, Zone regions – Alberta, Canada

    (and I would add a zone for each province)

    would the above work?

  • in reply to: Wild Cards for postal codes shipping zones #103381
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    Craig
    Participant

    for some reason the system won’t consider the other zones.

  • in reply to: Wild Cards for postal codes shipping zones #103379
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    Craig
    Participant

    Here is a possible bug.

    I turned on the WooCommerce -> System status -> Tools and checked “Shipping Debug Mode” Checkbox

    and the message being displayed No matter what address I enter keeps saying “Customer matched zone “Local Shipping Zone” EVEN when it SHOULD match Zone 2 or Zone 3.

    WC Lovers please help.

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  • in reply to: Wild Cards for postal codes shipping zones #103371
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    Craig
    Participant

    I have still failed.

    I have tried once again with these shipping zones can can not get them to work for postal codes. This as been a frustrating many months trying to sort this out!

    “the only way I have found is to order this zones, first the one with postal codes, then the one with province and then the country”.

    I did this set up and still no luck. only the FIRST shipping table is being applied.

    WC Lovers please help and confirm if you can get these shipping setting to apply for Canada and postal codes.

    Please show me how to make the following work
    Shipping to any postal code V9R = $10 (Works as zone 1)
    Shipping to rest of British Columbia = $20 (won’t work as zone 2)
    Shipping to all of Alberta + $30.00 (Wont work as Zone 3)

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  • in reply to: Wild Cards for postal codes shipping zones #103111
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    Craig
    Participant

    This was the marketplace plugin I had used previously and their flat rate shipping setup was pretty flexible for vendors to create their own zones/tables as many as they needed in each shop
    https://docs.wcvendors.com/knowledge-base/wc-vendors-pro-shipping-system/

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  • in reply to: Wild Cards for postal codes shipping zones #103109
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    Craig
    Participant

    aemr45 thanks for adding your info. This is very informative and rather great sanity check as I have been pulling my hair out trying to get these shipping settings to work.
    …and then feeling defeated thinking “If I can figure this out how can I expect a vendor?”

    I did not think that the shipping requirements for my marketplace requirements were overly in that vendors need the ability to identify their own zones/shipping methods because every business is different. Some will sell right across Canada some will only sell within city limits etc.

    It sounds like an additional plugin may be needed to do this and more research is needed. The Plugin Hive is one that I will look into as well.

    Please let me know if you find something and I will certainly do the same.

    Again thanks so much for adding your information here.

  • in reply to: Wild Cards for postal codes shipping zones #103057
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    Craig
    Participant

    Hi Sushobhan,

    Thanks for your reply and explaining this further. I very much appreciate I will do some more testing but have some follow up questions.

    1. Regarding wild cards
    -if “V9R” works for all postal codes starting with V9R should “V” work of all postal codes starting with V and should “V9” work of all postal codes starting with V9

    -is there one for a “range” of codes? In the wooCommerce documents they indicate that V9R…V9V is supposed to work of all postal codes starting with V9R through to a range ending with postal codes starting with V9V (in other words all postal codes starting with V9R V9S V9T V9U V9V)

    2. Regarding setting up the tables as an ADMIN. See the screenshot below.
    I have created 10 zones with each region stated as “Canada” (which sounds like the problem as you described above). My intention was to allow the vendors flexibility in adding the “provinces” if they choose when they set up their shipping methods in each store.
    What is the best way to do that?
    Vendor #1 wants to have shipping rates for “just canada” (so they use Zone one as Canada” in their shop settings)
    Vendor #2 wants different rates for each province (so they use all 10 zones and have a different province listed for each in their shop settings)
    Vendor #3 want to have shipping costs for his city, rest of province, and rest of Canada (so they use 3 zones, one with postal codes, one with British Columbia, and one with Canada).

    Is there away to set this up in Admin panel to allow this flexibility between vendors and their shipping methods>?

    Attachments:
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  • in reply to: Payment Issues on Membership Registration #102768
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    Craig
    Participant

    I don’t have the answer to your issue but wanted to let you know that when a vendor is signing up they don’t need a “paypal business account”. They can use a standard personal account if they want.

Viewing 25 posts - 26 through 50 (of 254 total)