WC Lovers

WooCommerce Frontend Manager - Multivendor marketplace vendor dashboard

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Forum Replies Created

Viewing 25 posts - 251 through 275 (of 1,046 total)
  • Author
    Posts
  • in reply to: Vendor dashboard slow #129979
    Sushobhan
    Keymaster

    WCFM support https://wordpress.org/plugins/wepos/ plugin. No, special setup required for this. Just install this plugin and add it’s POS page under vendor dashboard using WCFM Admin Setting -> Menu Manager
    WooCommerce POS addon – https://wordpress.org/plugins/woocommerce-pos/ is also supported but this has to be set up to your site to make this functional for your vendors. We could help you in this, if interested you can contact us here – https://wclovers.com/woocommerce-multivendor-customization/
    Now, I don’t know if any of the plugin I mentioned supports ‘barcode scanner’ or not, if they do then it can work with WCFM.
    Thank You!

    in reply to: override vendor setup page #129965
    Sushobhan
    Keymaster

    Hi,
    You require various changes/customizations and that will require time. Sorry, but the forum isn’t ideal for this type of custom work.
    Also, due to COVID we are getting 5X more support tickets each day. So we aren’t taking any customizations at this moment. You will need to find someone who is proficient with WP development.
    Thank you!

    in reply to: I can register a vendor #129960
    Sushobhan
    Keymaster

    Hi,
    I think this is happening due to some plugin conflict. To determine that, please follow this troubleshooting guide: https://wclovers.com/knowledgebase/conflict-check/
    Only the site admin would know and your users won’t be affected by this troubleshooting.
    Please let us know if you find the cause.
    Let me know how it goes.
    Thanks!

    in reply to: Become a vendor Button add to menu #129956
    Sushobhan
    Keymaster

    Would you be comfortable sharing temporary backend access of your site, along with site URL, to debug this further?
    When sharing the access, please don’t forget to mark the reply as private.
    Thank you!

    in reply to: Local pickup instead of delivery? #129955
    Sushobhan
    Keymaster

    Hi,
    I told you the problem with this approach. We need to use some generic heading which will be applicable irrespective of the shipping method. otherwise, it will create confusion if the user cart contains products from multiple vendors and those vendors offer different shipping methods.
    So, case to case customization is okay, but we could not apply it in general.
    Thank you!

    in reply to: customers avatar #129951
    Sushobhan
    Keymaster

    Here we are just showing followers avatar from WordPress. By default, WP doesn’t support setting a custom avatar image. But using https://wordpress.org/plugins/wp-user-avatar/ plugin you can let your registered users choose their avatar image.
    These are just the list of registered users who follow that particular store.
    Thank You!

    in reply to: Special Characters in site name breaks Email #129948
    Sushobhan
    Keymaster

    Hi,
    Last time you told me that you are going to test this in a staging environment. So, would you be comfortable sharing temporary backend access of your staging site, along with FTP, to debug this further?
    When sharing the access, please don’t forget to mark the reply as private.
    Thank you!

    in reply to: Stripe and withdrawal #129923
    Sushobhan
    Keymaster

    Hi,
    Thanks for getting in touch with us!
    If your vendor is assigned under a group then group capability will override the general capability settings. Now, if you want to enable vendor withdrawal request, you’ll need to ensure the following 2 settings-
    1. Withdrawal Request option from capability screen (Settings >> Capability or Groups >> Edit selected group >> capability) is ON. like this- https://imgur.com/qCTWqPh
    2. Withdrawal mode should be set to ‘Manual Withdrawal’ see this here- https://imgur.com/HXaKR8C
    Let me know how it goes.
    Thank You!

    in reply to: Store hours not shown #129913
    Sushobhan
    Keymaster

    So that simply means the store page you are visiting keep their Store hours disabled. Please tell them to check Enable Store Hours option from Settings >> Store Hours like this- https://imgur.com/8RHk8kX and set their opening hours in HH:mm AM/PM format.
    Thank You!

    in reply to: How to override views? #129908
    Sushobhan
    Keymaster

    You are always welcome 🙂
    Let me know if there’s anything else we can help you with.
    Can we ask for a favor? Would you mind taking a few minutes to review our plugin (if you haven’t already) at https://wordpress.org/support/plugin/wc-multivendor-marketplace/reviews/ and let others know about your 5 Star experience with WCFM Marketplace? Also, follow us on Twitter https://twitter.com/wcfmmp for more exciting news, important updates, and irresistible offers.

    in reply to: I click on reports but I am getting the booking tab #129906
    Sushobhan
    Keymaster

    So you are saying you fixed the menu links, and then disabled menu manager. But it gets broken again!
    Would you be comfortable sharing temporary backend access of your site, along with site URL, to debug this further?
    When sharing the access, please don’t forget to mark the reply as private.
    Thank you!

    in reply to: Delete "wcfm-sell-items-catalog" #129841
    Sushobhan
    Keymaster
    This reply has been marked as private.
    in reply to: UI messed up after latest update #129834
    Sushobhan
    Keymaster

    [edited]
    Sorry! I think I used the wrong selector. Also, I have realized it would be easier to add this using PHP, that way we can easily add restriction to load it only on this page. Remove my earlier JS snippet and use this PHP snippet instead-

    add_action( 'wcfmmp_store_lists_after', function() {
        ?>
        <script>
            jQuery( function ( $ ) {
              if ( $( '.wcfmmp-store-lists-radius-filter' ).length > 0 ) {
                setTimeout( function () {
                  $( '#wcfmmp_radius_range' ).trigger( 'input' );
                }, 0 );
              }
            } );
        </script>
        <?php
    } );

    Add this code to your child theme’s functions.php
    In case you do not have a child theme then add code using this plugin – https://wordpress.org/plugins/code-snippets/
    Let me know how this goes.
    Thanks!

    in reply to: Differents shipping methods for the same product #129833
    Sushobhan
    Keymaster

    Hi contato.iggdrazil,
    At this moment WooCommerce only allows Zones creation by the site admin. Which we can then use or restrict more (using postcodes) from the vendors’ accounts. We have 3 more different variants of Zone shipping, one of them is shipping by weight. Here is the documentation https://docs.wclovers.com/store-shipping/#shipping-by-weight-2
    I think it closely resembles what you want.
    Thank You!

    in reply to: Edit shop page #129828
    Sushobhan
    Keymaster

    Hi,
    Please contact us here for this purpose- https://wclovers.com/setup-guidance/. After submitting the form please let me know here.
    Thank you!

    in reply to: stripe payement bug #129827
    Sushobhan
    Keymaster
    This reply has been marked as private.
    in reply to: Local pickup instead of delivery? #129826
    Sushobhan
    Keymaster

    Hi,
    What if there are two vendor’s product and two of them uses different shipping methods? Choosing any of them will add more confusion to the customer.
    Though, you can always change the text Delivery Time(s) to a more appropriate one as per your business model using Loco Translate.
    Thank You!

    in reply to: I can register a vendor #129711
    Sushobhan
    Keymaster

    Hi,
    Would you be comfortable sharing temporary backend access of your site, along with site URL, to debug this further?
    When sharing the access, please don’t forget to mark the reply as private.
    Thank you!

    in reply to: Issue and question about Customer Support #129706
    Sushobhan
    Keymaster

    Hi,
    We will fix this in our future release. For now please use the following snippet to do the trick –

    add_action( 'woocommerce_after_account_orders', function() {
        ?>
        <script>
            jQuery( function ( $ ) {
              setTimeout( function () {
                $( '#colorbox' ).on( 'DOMSubtreeModified', function () {
                  jQuery( '#wcfm_support_submit_button' ).click( function () {
                    if ( jQuery( '#wcfm_support_query' ).val().length === 0 ) {
                      setTimeout( function () {
                        jQuery( '.wcfm-message' ).html( '' ).removeClass( 'wcfm-error' ).removeClass( 'wcfm-success' ).slideUp( 'slow', function () {
                          jQuery( '#wcfm_support_submit_button' ).show();
                        } );
                      }, 1000 );
                    }
                  } );
                } );
              }, 0 );
            } );
        </script>
        <?php
    } );

    Add this code to your child theme’s functions.php
    In case you do not have a child theme then add code using this plugin – https://wordpress.org/plugins/code-snippets/
    Let me know how this goes.
    Thanks!

    in reply to: I can register a vendor #129630
    Sushobhan
    Keymaster

    Hi,
    Thanks for getting in touch with us!
    Can you see these vendors from your WCFM admin dashboard >> Store Vendors page? If yes, the go-to your wp-admin (backend) Users screen and search with the newly registered email.
    Let me know if it’s there or not.
    Thank You!

    in reply to: Become a vendor Button add to menu #129622
    Sushobhan
    Keymaster

    Hi,
    Thanks for getting in touch with us!
    Please make sure you have Required Approval option disabled under Settings >> Vendor Registration page. Also, review notification settings from Settings >> Notification Manager.
    Let me know if that helps!
    Thank You!

    in reply to: Urgent – Groups & Staff's pagination not working #129614
    Sushobhan
    Keymaster

    Hi,

    Thanks for getting in touch with us!

    It getting redirected (301 redirect) to your homepage. It might be a conflict with other plugin or theme. To determine that, please follow this troubleshooting guide:
    https://wclovers.com/knowledgebase/conflict-check/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the cause.

    Looking forward to helping you.
    Thank You!

    in reply to: Event as only possible product type #129604
    Sushobhan
    Keymaster

    Hi,
    Thanks for getting in touch with us!
    I can understand your situation. WCFM offers a lot of functionality and not every business requires every function. The good news is you can disable all these extra modules from WCFM Dashboard (admin user) >> Settings >> Modules.
    The next step is to reduce vendor options further by disabling all the capabilities that are not required. To do so, go to the Capability menu from your dashboard.
    Now to remove all other post types apart from Event, open Capability page and under Types section disable all the post types that are not required. Once on this screen, I’ll also request you to review other options and disable any capability that is not applicable to your vendors.
    Thank You!

    in reply to: Cash Payment Option not available on check-out #129585
    Sushobhan
    Keymaster

    It has nothing to do with WCFM. WooComemrce doesn’t allow placing order if the item is shippable but no shipping options available. It’s true for admin as well. Say Admin doesn’t specify any shipping methods for a zone. Now if a customer from that zone tries to place an order, WooCommerce will not allow that. It’s the right behavior otherwise it will create problems for the site owner and vendors.
    I hope this answers your question.
    Thank You!

    in reply to: customers avatar #129580
    Sushobhan
    Keymaster

    Hi,
    Thanks for getting in touch with us!
    Kindly use this plugin https://wordpress.org/plugins/wp-user-avatar/ for this purpose.
    Thank You!

Viewing 25 posts - 251 through 275 (of 1,046 total)