[SebastianFloKa]

just asking: was it intended to post something “in private” so that it’s hided from me or this happended accidentially?

[SebastianFloKa]

OK, it’s part of Germanized-plugin, that’s why you don’t have it.

[SebastianFloKa]

@ Henriette, my fault, you are alredy aware of the topic in the link. However: In my case the issue you are explaining above is related to the setting “notify customer about shipment” from WooCommerce backend AND the combination if a vendor registered before or after this function was activated or not. Sounds strange, but then I have the same issue.
You can check if you find this “option” in WC/Settings (not sure if you have because you use other plugin than I do) and give it a try if this influences your results.

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[SebastianFloKa]

@Sarmistha Chakraborty
Thank you so much for your effort and your fast reply and this proactive proposal. I tested your code and it generally works. But I fear there was a misunderstanding and I’m really sorry if this was caused by a lack of explanation on my side.

Because your code let show ALL “Registration Form Custom Fields” to one membership-id. But the intention was to show some Registration Form Custom Field to all membership-id and some Registration Form Custom Fields only to certain membership-id. Based on your proposal I assume this is not possible, right?.

Example (corresponding with attached screenshot):
Registration Form Custom Field A: I have read and accept privacy policy –> checkbox (display to all membership-id)
Registration Form Custom Field B: Seller type: –> “select private or business (display to all membership-id)”
Registration Form Custom Field B: Shop type: –> select between “shipping” or “shipping + physical store showing contact information incl. pickup from store” –> only for premium membership.

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[SebastianFloKa]

I mark this with importance high: roadblocker

I confirm, after deactivating germanized the issues persists eventhough the problems are sligthly different. But still not possible to send one email per order for all three requirements (order status change, notifications, tracking).

Also some of the issues in following post I can confirm under certain settings of WooCommerce and are related to above topic of tracking-#:
https://wclovers.com/forums/topic/shipping-option-disappeared/#post-131665

Also here is a post with similar topic:
https://wclovers.com/forums/topic/customers-receive-one-email-for-each-product-shipped/

@sushobhan: Can you check, please? Do you agree?

[SebastianFloKa]

+1

… well, sounds very familiar to me – maybe worth having a look here:
https://wclovers.com/forums/topic/wcfm-germanized-entering-a-delivery-time-crashes-product-manager/

[SebastianFloKa]

… I’m not from support!

1) & 2) WCFM stopped this automatic checks for new notifications. To reactivate you need a code snippet in your functions.php (in child theme) now:

add_filter( 'wcfm_is_allow_desktop_notification', '__return_true' );
add_filter( 'wcfm_is_allow_new_message_check', '__return_true' );
add_filter( 'wcfm_new_message_check_duration', function($time) {
    return 100000; // its in milisecond so 100000 = 100s
} );

your second 2) and 3) –> support

[SebastianFloKa]

… because after a certain period of time threads are closed automatically

see the text below saying:
The topic ‘TOPIC REPLY function: I can\’t find any information on Documentation…’ is closed to new replies.

just start a new one, for example right now …

[SebastianFloKa]

But checking from admin backend the store-location was safed properly and is displayed correctly as set during the setup-process with the setup-widget. But for vendor it’s not visible (screenshot).

Also not OK is that the PayPal API credentials (direct PayPal Pay – plugin) were not safed properly, they disappeared after setup-widget-process

@sushobhan – what’s your opinion on this, please?

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[SebastianFloKa]

Hi @va30363

just figured out during testing that I have entered geo-information of a shop but open the store-manager of this vendor there’s not even the possibility to enter a location, nor is the one entered during checkin safed. I assume that’s the issue you are talking about.

The issue is, if I open the mentioned file it has only 726 lines. Do you mind to send a screenshot of the section where to implement this, please?
Thank you very much.

[SebastianFloKa]

yes.
And in best-case it’s a “Registration Form Custom Field”, because this field is integrated into the WCFM widget called “Store List: Meta Filter” (see attached picture).

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[SebastianFloKa]

priority low but would be really nice:

There’s now this cool widget (Meta-filter) for the store list sidebar in order to filter for registration form custom fields .

So with this it’s possible for customers to filter in store page for example by “store with shipping” and “physical store”. So depending on vendor choice during registration process the customer could find the corresponding store-type. So far an excellent feature!
The only point is, it makes sense to offer this “physical store” feature (or any other example) only to pcertain memebership group (e.g. premium) and not to all.

@Sarmistha Chakraborty
Is there any possibility to create a code either in functions.php, CSS or directly in the registration field (child-theme) such as “hide_registration_field_xyz_for_membership-#172, #173”?

[SebastianFloKa]

In order to bring some structure into my support requests here in the forum, this one is
Importance: low

[SebastianFloKa]

Importance:
currently low
in ~ 2 months (for other platform project): high

[SebastianFloKa]

In order to bring some structure into my support requests here in the forum, this one is
Importance: low

[SebastianFloKa]

fix that in the next update
Well, but only because I requested to double check. I tas was already reported in post #130674.

Provide me your “showstopper” topic links and I’ll try to answer them asap
So you don’t have access to the email conversation I had with support obviously, so here the main one:
https://wclovers.com/forums/topic/wcfm-germanized-entering-a-delivery-time-crashes-product-manager/#post-129778
And there you will see that I was wrong with my sentence above concerning the relation of the issue with Germanized-plugin: It’s also an issue without germanized as you will see in the post.

(there’s also this old thread about the same topic but let’s stay in one conversation:
https://wclovers.com/forums/topic/customers-receive-one-email-for-each-product-shipped/

[SebastianFloKa]

… which means the older attributes still work.
you mean: are supposed to work. I gave you examples that currently don’t. So if you plan to fix that in future update to get backward compatibility back, great. If you are not aware, please double check (e.g. sidebar=””, map=”” etc.)

About support: I started making WCFM run exactly 7 months ago and are constantly reporting my roadblockers. Long before Corona. I bring in the medium and important topics, of course most are not “critical”. For feature requests I have never reveived anything, not even a quote – and I’m also talking about last year. Even when I wanted to be kind by asking at WCFM Customization for modification of invoices in order to follow european standard, I could also have simply complained why invoices don’t fulfill international standard (such as invoice number for membership and commission invoice).

To be fair, there were roadblockers brought up from my side such as UI with Fancy Product Designer (last year) and solved by WCFM. I even offered you extra payment for support to eliminate my roadblockers (not feature request, support!) – didn’t help. I even hired professional developers but they didn’t succeed neither or provided a code that is not safe from update and not sufficiently good (the code I shared with you). I even cancelled the “multivendor” strategy because it was not working as required and now switched to “singlevendor checkout”. But again a roadblocker (one tracking email sent per item not per order – a NoGo to bomb customers with dozens of emails only to provide one tracking-#). But as this is obviously related to germanized-plugin no need to spend effort on make this run properly because there are just relatively few users running this plugin.

If you were in my situation, waiting for “showstoppers” to get solved on the one hand side and looking at the changelogs and the help provided in the forum for so many minor improvements over the months (also during Corona): how would you feel?

Lastly, we never took any support request lightly This is surely correct for you, Sushobhan. But unfortunately I cannot confirm this anymore generally. Having spent enormous time in providing explanations of issues (incl. videos etc.) its frustrating to receive an answer in the sense of “no need to change any settings, everything fine”. Nothing is fine, that’s why I’m writing to support.

We are working round the clock Appreciated. And how are your criteria of prioritization and how to move up in the list? In other words: If you keep working round the clock as currently, can you estimate how long it will take until you reach to my critical topic? Days, weeks, or again months?

[SebastianFloKa]

Only to inform: I just had this error as a popup:

DataTables warning: table id=wcfm-messages – Ajax error. For more information about this error, please see http://datatables.net/tn/7

but no fatal error in WC and no it’s running OK again (so only for information).

[SebastianFloKa]

have you checked if your shortcode has changed?
https://docs.wclovers.com/store-list/

[SebastianFloKa]

+1

you are right, I would face the same issue ones I go live.
Once the vendor clicks on “mark as shipped” and the popup for tracking-# appears it would be good to have a check box “shipped without tracking-#” and then the text in the confirmation email changes from “your tracking-# and link to shipping company” into only “your product has been shipped” or so.

[SebastianFloKa]

But Vendor than also needs an business account with Stripe right?

I cannot give you an answer to something that doesn’t exist anymore. But let’s assume WCFM will support the future solution of Stripe Connect direct pay (or however this will be called in the future), the best is you ask stripe themeselves as proppsed by @propandbloom. But my guess is yes, business account required, as you can see on following page
https://stripe.com/docs/connect
– collect payment then payout is normal multivendor stripe (customer pay to platform)
– enable other business to accept payment directly which is probable what replaces Stripe Split Pay:
https://stripe.com/docs/connect/enable-payment-acceptance-guide

But again: also this “Stripe connect direct pay” (or whatever, so the link I posted) does currently only support american credit cards with WCFM, no IDEAL etc.

[SebastianFloKa]

Stripe supports IDEAL and GIROPAY

Be careful not mixing up words so that possible others developing a marketplace could get surprises when intending to go live (like in my case).

For customers buying products via WCFM on a multivendor checkout:
– Stripe – customer money to platform
– Stripe Split Pay – customer money splittet /one part goes to vendor / commission part goes to platform.

So it’s correct that Stripe generally supports IDEAL and GIROPAY and many many others, but NOT in combination with Stripe Split Pay, and that’s important to mention not to create wrong expectations!

By the way – Stripe Split Pay itself was actually stopped by Stripe, but I haven’t found a statement from WCFM on this so far.

However, as it’s true that Stripe supports so many payment gateways it would actually be great to have it running at WCFM also for singlevendor checkout, similar (and in best case integrated) to “Direct PayPal pay” plugin!

[SebastianFloKa]

Hi Sushobhan,

at least you are responding to (my) messages and in a professional way. So maybe I can ask you for a favour, please:
Do you mind if WCFM does some testing by themselfs ahead of launching updates in the future? I do testing for you since months now with enormous amount of time spent, topics not taken serious at all and never reaching to a point that is worth going live. I’m getting bored of this, particularly when I see that you don’t care about the main roadblockers at all (eventhough I’m really happy about the speed improvement with latest update).
Also: If you change something critical like a shortcode: 1. Please mention this in the changelog of an update and 2. post the new changelog together with the update, please. Even now after all this discussion the changelog of Frontend Manager is still on version 6.4.9 but the plugin is on 6.5.0.

[SebastianFloKa]

I assume no need to send this anymore because you write below the issue will be fixed next update.

[SebastianFloKa]

https://www.loom.com/share/f7513e97e8fa412d8e5a5cfc68a941db

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